SpokenData

SpokenData

ReplayWell
Voci

Voci

Medallia
+
+

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About

Let the automatic speech-to-text technology transcribe your data. Or transcribe your data yourself or buy professional transcript. Use our on-line time synchonous editor to surf your data and transcripts. Download transcripts in many formats. Manage your team of transcribers using tags and categories. Help them with transcription by automatic voice-to-text technology. Integrate SpokenData into your application via our REST API. We adapt the voice-to-text on your data domain to maximize the transcript accuracy and lower your labor costs. Enable speech technologies in your applications through integrating SpokenData using our REST API. We are ready to process huge amounts of your data. You get API fitting your needs. Just contact our support team. We customize the voice-to-text on your data and purpose to maximize the transcript accuracy. Suitable for: web/mobile app developers, media monitoring agencies, audio/video archive business.

About

Companies engage with customers by phone more than any other channel, and these interactions represent a gold mine of untapped information. Listening to every customer call is costly and time-consuming and not physically practical. As a result, only a fraction of randomly selected calls is typically reviewed. These voice interactions reveal the true voice of your customers and enable you to get to the heart of their concerns. With our highly accurate, automated speech-to-text transcription, you can transform your unstructured voice data into transcripts that can be integrated into your analytics platforms. Voci enables you to improve agent quality monitoring, enhance the customer experience, extract competitive intelligence and ensure compliance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to transcribe their data, manage and improve their operations

Audience

Companies that have speech recognition platforms

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

ReplayWell
spokendata.com

Company Information

Medallia
Founded: 2001
United States
vocitec.com

Alternatives

Azure AI Speech

Azure AI Speech

Microsoft

Alternatives

NeoSound

NeoSound

NeoSound Intelligence

Categories

Speech Recognition Supported
Speech to Text Supported
Transcription Supported

Categories

Speech Recognition Features

Audio Capture Supported
Automatic Form Fill Not Supported
Automatic Transcription Supported
Call Analysis Supported
Concatenated Speech Supported
Continuous Speech Supported
Customizable Macros Not Supported
Multi-Languages Supported
Specialty Vocabularies Supported
Speech-to-Text Analysis Supported
Variable Frequency Not Supported
Voice Recognition Supported

Speech Recognition Features

Audio Capture Supported
Automatic Form Fill Not Supported
Automatic Transcription Supported
Call Analysis Supported
Concatenated Speech Not Supported
Continuous Speech Not Supported
Customizable Macros Not Supported
Multi-Languages Supported
Specialty Vocabularies Supported
Speech-to-Text Analysis Supported
Variable Frequency Not Supported
Voice Recognition Supported

Integrations

QEval Not Supported

Integrations

QEval Supported
Claim SpokenData and update features and information
Claim SpokenData and update features and information
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Claim Voci and update features and information