Related Products
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About
Software and technology tools that simplify facility operations, reduce costs and energy consumption and create smart buildings and workplaces.
Features:
A digital workplace solution combining IWMS, IoT and Analytics.
Workplace experience, analytics and management software.
Workplace reservation system.
Building maintenance software.
AI-powered energy management solutions.
IWMS to automate FM processes in line with best practice.
Dynamic dashboards for unparalleled insights.
Fast activation.
Frequent software updates (automatically get a new version of the software with the newest features every 2 months).
Certified sensors.
Open REST APIs to connect to other applications.
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About
It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization. Our software helps you help your customers. But TOPdesk is a lot more than just a service management tool. Our people have been helping organizations around the globe improve their service delivery since 1993. We care about your success, and it’s reflected in our customer satisfaction ratings. We’re here for you every step of the way. Streamline your IT support with easy call registration, effective resource planning and dynamic reporting options. Manage all your facilities services with clear overviews, personal to‑do lists and cleverly designed planners.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Facility & workplace managers and corporate real estate professionals. Ideal solution for companies with 250+ employees.
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Audience
Contract management solution for companies
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingAutomatic updates. Fully customizable. Scalable pricing.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationSpacewell
Founded: 1989
Belgium, The Netherlands, France, Sweden, UK, USA, Spain, Germany, India
spacewell.com
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Company InformationTOPdesk
Founded: 1993
Netherlands
www.topdesk.com
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Categories |
Categories |
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Facility Management Features
Asset Management
Supported
Commercial Properties
Supported
Equipment Management
Supported
Facility Scheduling
Supported
Incident Management
Supported
Inspection Management
Supported
Inventory Control
Supported
Maintenance Tracking
Supported
Preventive Maintenance
Supported
Residential Properties
Supported
Room Scheduling
Supported
Schools
Supported
Space Planning
Supported
Vendor Management
Supported
Visitor Management
Supported
Work Order Management
Supported
Building Maintenance Features
Asset Tracking
Supported
Commercial Properties
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Management
Supported
Job Costing
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Residential Properties
Supported
Routing
Supported
Scheduling
Supported
Work Order Management
Supported
CMMS Features
Asset Tracking
Supported
Calibration Management
Not Supported
Inventory Control
Supported
Key & Lock Management
Supported
Mobile Access
Supported
Preventive Maintenance
Supported
Purchasing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Commercial Real Estate Features
Brand Management
Not Supported
Cash Flow Analysis
Supported
Critical Date Alerts
Supported
CRM
Supported
Deal Management
Supported
For Appraisers
Not Supported
For Brokers
Supported
For Investors
Not Supported
For Property Managers
Supported
Portfolio Management
Supported
Strategic Planning
Supported
Fixed Asset Management Features
Asset Budgeting
Supported
Asset Lifecycle Management
Supported
Audit Trail
Supported
Barcoding / RFID
Supported
Depreciation Management
Supported
Disposal Management
Supported
Document Management
Supported
Inventory Tracking
Supported
Tax Management
Supported
IWMS Features
Asset Management
Supported
Lease Management
Supported
Maintenance Management
Supported
Project Management
Supported
Room Scheduling
Supported
Space Planning
Supported
Sustainability Management
Supported
Maintenance Management Features
Asset Tracking
Supported
Billing & Invoicing
Supported
Calibration Management
Not Supported
Dispatch Management
Supported
Inventory Control
Supported
Inventory Management
Supported
Key & Lock Management
Supported
Mobile Access
Supported
Planning Calendar
Supported
Predictive Maintenance
Supported
Preventive Maintenance
Supported
Purchasing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Meeting Room Booking System Features
Digital Signage
Supported
Internal Meetings
Supported
Multi-Location
Supported
Online Booking
Supported
Payment Processing
Not Supported
Third Party Booking
Supported
Utilization Reporting
Supported
Vendor Management
Supported
Visitor Management
Supported
Real Estate Property Management Features
Billing & Invoicing
Supported
Commercial Properties
Supported
Contact Management
Supported
Credit Check
Not Supported
Expense Management
Supported
Insurance Management
Supported
Landlord Database
Supported
Late Fee Calculation
Supported
Lease Management
Supported
Maintenance Management
Supported
Owner Portal
Supported
Payment Processing
Supported
Portfolio Management
Supported
Rent Tracking
Supported
Residential Properties
Supported
Tax Management
Supported
Tenant Database
Supported
Tenant Portal
Supported
Vacancy Tracking
Supported
Website Management
Supported
Space Management Features
Change Management
Supported
Design Management
Not Supported
Floor Plans & Maps
Supported
For Offices
Supported
For Retail
Not Supported
Occupancy Management
Supported
Planogramming
Not Supported
Shelf Planning
Not Supported
Space Reservation
Supported
Usage Tracking / Analytics
Supported
Visitor Management Features
Alerts/Notifications
Supported
Badge Management
Supported
Document Management
Supported
ID Scan
Not Supported
Pre-Registration
Supported
Registration Management
Supported
Self Check-in
Supported
Visitor Tracking
Supported
Watch List
Supported
Work Order Features
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Supported
Recurring Appointments
Supported
Routing
Supported
Scheduling
Supported
Task Management
Supported
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Facility Management Features
Asset Management
Supported
Commercial Properties
Supported
Equipment Management
Supported
Facility Scheduling
Supported
Incident Management
Supported
Inspection Management
Supported
Inventory Control
Supported
Maintenance Tracking
Supported
Preventive Maintenance
Supported
Residential Properties
Not Supported
Room Scheduling
Supported
Schools
Supported
Space Planning
Supported
Vendor Management
Supported
Visitor Management
Supported
Work Order Management
Supported
Asset Tracking Features
Activity Tracking
Supported
Audit Trails
Supported
Barcoding / RFID
Not Supported
Checkout / Check-In
Supported
Depreciation Tracking
Not Supported
Disposal Tracking
Not Supported
Inventory Management
Supported
Location Tracking
Supported
QR Codes
Supported
Reservations
Supported
Service History
Supported
Change Management Features
Approval Workflow
Supported
Audit Trail
Supported
Automated Notifications
Not Supported
Change Calendar
Supported
Change Planning
Supported
Compliance Management
Supported
Prioritization
Supported
Release Management
Supported
Task Management
Supported
Tracking & Reporting
Not Supported
Training Management
Supported
Contract Management Features
Buy Side (Suppliers)
Supported
Completion Tracking
Supported
Compliance Tracking
Not Supported
Contract Lifecycle Management
Supported
Electronic Signature
Not Supported
Full Text Search
Supported
Government Contracts
Not Supported
Pre-built Templates
Not Supported
Sell Side (Customers)
Not Supported
Specialty Contracts
Not Supported
Version Control
Supported
Workflow Management
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
IT Asset Management Features
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Not Supported
Configuration Management
Supported
Contract/License Management
Supported
Cost Tracking
Supported
Depreciation Management
Not Supported
Inventory Management
Supported
IT Service Management
Supported
Maintenance Management
Supported
Procurement Management
Supported
Requisition Management
Not Supported
Supplier Management
Supported
IT Service Features
Contract Management
Supported
Incident Management
Supported
IT Asset Management
Supported
Knowledge Management
Supported
Release Management
Supported
Self Service Portal
Supported
Service Catalog
Supported
Service Reporting
Supported
Ticket Management
Supported
ITSM Features
Asset Tracking
Not Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Not Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Not Supported
Release & Deployment Management
Not Supported
Self Service Portal
Supported
Incident Management Features
Audit Trail
Supported
Corrective Actions (CAPA)
Not Supported
Disaster Recovery
Not Supported
Incident Reporting
Supported
IT Incident Management
Not Supported
OSHA Compliance
Not Supported
Root-Cause Diagnosis
Not Supported
Safety Management
Not Supported
Task Management
Supported
Ticket Management
Supported
Service Desk Features
Change Management
Supported
CMDB
Supported
Incident Management
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Mobile Access
Supported
Procurement Management
Not Supported
Remote Control
Supported
Self Service Portal
Supported
SLA Management
Supported
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Integrations
Microsoft Outlook
Supported
DST Connect
Not Supported
Enterprise Bot
Not Supported
Google Calendar
Supported
Google Cloud Build
Supported
Indent
Not Supported
Insocial
Not Supported
Jira
Not Supported
Jira Work Management
Not Supported
Martello Vantage DX
Not Supported
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Integrations
Microsoft Outlook
Supported
DST Connect
Supported
Enterprise Bot
Supported
Google Calendar
Not Supported
Google Cloud Build
Not Supported
Indent
Supported
Insocial
Supported
Jira
Supported
Jira Work Management
Supported
Martello Vantage DX
Supported
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