Related Products
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About
Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.
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About
From scheduling a job, managing your crews, tracking employee time, and communicating to the field, Workglue keeps you and your team on track at all times. Best of all, it’s simple. All the tools your business needs are in one place with Workglue. From scheduling employees and jobs to tracking employee time, to communication between office and the field with tasks, checklists, and to-do lists. Easily add photos, notes, and daily job logs to projects all within the Workglue app. Workglue adds even more value to your business by providing advanced analytics. You can make decisions based on the data that matters most to you, when it is most needed. We’re on a mission to streamline communication between the office and field and ultimately make life easier for you and your team, allowing more time for the important things. Anytime you integrate with a 3rd party software there are some set up and configuration steps that we both have to do.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance
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Audience
Companies searching for a solution to manage crews and track employees
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSnapSupport
Founded: 2017
United States
snapsupport.io
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Company InformationWorkglue
Founded: 2016
United States
workglue.com
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Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Not Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Not Supported
Mobile Access
Supported
Payment Collection in the Field
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Not Supported
Time Clock
Not Supported
Work Order Management
Supported
Equipment Maintenance Features
Customer Database
Not Supported
Dispatch Management
Supported
Equipment Tracking
Not Supported
Inventory Control
Not Supported
Job Management
Not Supported
Maintenance Scheduling
Supported
Warranty Tracking
Not Supported
Work Order Management
Supported
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Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
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Integrations
Active Directory
Not Supported
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