+
+

Related Products

  • MaintainX
    2,611 Ratings
    Visit Website
  • WEX Field Service Management
    67 Ratings
    Visit Website
  • Resco Field Service+
    4 Ratings
    Visit Website
  • The Asset Guardian EAM (TAG)
    22 Ratings
    Visit Website
  • GoCodes
    274 Ratings
    Visit Website
  • Resco Inspections+
    68 Ratings
    Visit Website
  • Maintainly
    71 Ratings
    Visit Website
  • TRACTIAN
    138 Ratings
    Visit Website
  • Connecteam
    10,371 Ratings
    Visit Website
  • Redlist
    64 Ratings
    Visit Website

About

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

About

From scheduling a job, managing your crews, tracking employee time, and communicating to the field, Workglue keeps you and your team on track at all times. Best of all, it’s simple. All the tools your business needs are in one place with Workglue. From scheduling employees and jobs to tracking employee time, to communication between office and the field with tasks, checklists, and to-do lists. Easily add photos, notes, and daily job logs to projects all within the Workglue app. Workglue adds even more value to your business by providing advanced analytics. You can make decisions based on the data that matters most to you, when it is most needed. We’re on a mission to streamline communication between the office and field and ultimately make life easier for you and your team, allowing more time for the important things. Anytime you integrate with a 3rd party software there are some set up and configuration steps that we both have to do.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance

Audience

Companies searching for a solution to manage crews and track employees

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SnapSupport
Founded: 2017
United States
snapsupport.io

Company Information

Workglue
Founded: 2016
United States
workglue.com

Alternatives

Alternatives

Visual Assistance

Visual Assistance

OptimaTech Limited
NYLUS

NYLUS

Nylus Systems
ServiceWarrior

ServiceWarrior

DesertMicro
FieldEZ

FieldEZ

FieldEZ Technologies

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Equipment Maintenance Features

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Active Directory

Integrations

Active Directory
Claim SnapSupport and update features and information
Claim SnapSupport and update features and information
Claim Workglue and update features and information
Claim Workglue and update features and information