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About

Smokeball is your partner to drive your law firm into the future. As the industry’s leading cloud-based legal practice management software, Smokeball empowers you to run your firm specific to your area of law, with insights and tools that help you work smarter, not harder. From first client conversation to case closed, Smokeball’s platform gives you the resources you need to succeed, no matter how you bill or where you work, like: -automatic time tracking and invoicing -streamlined workflows for your specific practice area -extensive library of over 20,000 standard legal forms and documents -actionable reports that summarize your firm’s activities and highlight areas of opportunity. Founded in 2016 by leaders with over 20 years of legal technology experience, more than 50% of our staff are experienced lawyers and legal professionals who intimately understand the goals and challenges of our customers.

About

eimmigration is case management software that helps law practices and non-profits simplify immigration casework. 17,000+ immigration attorneys, paralegals, caseworkers, and operations leaders choose it to: - Get back 2 days every week - Prepare accurate petitions 4x faster - Complete intakes 10 days sooner - Keep clients informed 24/7 - Boost practice growth & profitability This all-in-one system includes everything you need to manage your cases, clients, forms, and firm. The team behind eimmigration have been building digital tools that drive efficiency in immigration law for 30 years. The company is rooted in a single mission—to make casework easier for immigration law professionals.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small law firms

Audience

Immigration Law Firms

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per user / month
Start: $29 per user / month
Grow: $99 per user / month
Prosper: $149 per user / month
Free Version
Free Trial

Pricing

$55 per user per month
Included in all plans:
Contact Management
Case Management
Administrative Tools
Caseworker Portal
Client Portal
Questionnaires
Custom Intake Forms
Process Steps with Activities
Customizable Case Processes
Google Calendar & Office 365 Calendar Integration
Document Assembly
No Per Case Fees
Forms Management
Letter Merge
Blank Forms
Tickler
e-Signatures
Standard Reports
Custom Fields
Custom User Settings

Optional Modules:
Custom Reports
Cloud Storage
E-Filing
Billing or QuickBooks Billing
Credit Card Processing2
SMS Notifications
Acuity Scheduling
USCIS/Visa Bulletin TimesTracker
Advanced Authentication
Time Keeper
Mail! Anywhere
Messaging
Case Initiation Request
Conflict of Interest Check
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Smokeball does well all of the things I, and many modern law firms need including trust accounting and management, automatic time tracking, document templating and automation.
  • This is a robust one platform access to all essential tools, process management , macro and micro analysis of our practice, and integration with other software allowing for ultimate cloud based organization. Continued product development and ease of access to training allows for growth and continued evolution of efficiency. It is truly a work from anywhere solution that allows you to control and evaluate overhead while providing a more uniform and reliable service for our clients.
  • I like everything about Smokeball. I use it daily. I have been using Smokeball for over 2 years and don't see myself using any other program.

Cons

  • 1) Our onboarding process was managed by an external contractor and it was problematic. It's my understanding that Smokeball brought this in house; 2) We were required to finance our three-year contract up front which is a departure from how we are used to paying for monthly subscription services. Despite those challenges, I'm glad we adopted Smokeball and I do not see that it has any true competition.
  • I truly only regret I didn't start with this software and had to go through the process of onboarding existing cases which lacked many of the benefits of being worked by a system like Smokeball.
  • There is nothing that I can think of that I do not like.

Pros & Cons from Real Users

Pros

  • The layout makes it easy to access all the tools I need to get my work done. It's quick and manageable.
  • We have had a very positive experience using Cerenade in our immigration practice. One of the aspects that stands out most is how easy the platform is to navigate. The system is well organized, and the case structure makes it simple to locate client information, documents, and case notes quickly. For a busy immigration office handling multiple case types such as Adjustment of Status, Consular Processing, and U Visa cases, having a platform where everything is centralized and clearly structured is extremely valuable. The interface is intuitive, allowing our legal assistants and support staff to learn the workflow without a long training period. Features such as case timelines, document storage, and internal notes are easy to access, which helps our team maintain efficiency and accuracy when working on client files.
  • I like that the system is very simple easy to navigate and very straightforward.
  • eIMMIGRATION is a very useful system for immigration practices with lots of features and customization to fit our needs. The support staff is incredibly helpful and always quick to reply with solutions or brainstorm processes. When there are issues with the software they are great about addressing them.
  • Very efficient. Service has been very reliable. I loved it. Whenever I had any issue, the customer service was ready to help. Very helpful, friendly, and professional.

Cons

  • I don't like that only one user can access an account at one time.
  • enhancements to automation and AI tools could make document assembly, case tracking, and reporting even more efficient for firms managing large case volumes.
  • I haven't come across any cons since the system is very reliable.
  • Depending on the type of cases, eIMMIGRATION can be inconsistent in how much software is built out in the form mapping and reports. Though they are quick to provide workarounds, it would be helpful in the long term if there was more support for CA state forms and an easier custom form mapping interface.
  • Few brackets are non-responsive out has glitches. State or zip code wouldn’t pop up although they are filled up in clients’ profile, especially on G-28. There are few other spots where such issues are there. If Cerenade uses all the forms to test time by time, that could be very helpful to detect and improve the system.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Smokeball
Founded: 2010
United States
www.smokeball.com

Company Information

Cerenade
Founded: 1992
United States
get.eimmigration.com

Alternatives

Alternatives

Assembly Neos

Assembly Neos

Assembly Software
Clio

Clio

Themis Solutions
Clio

Clio

Themis Solutions

Categories

Categories

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Billing Features

Accounting Management
Automatic Billing
Calendar Management
Case Management
Client Portal
Document Management
Expense Tracking
Time Tracking

Legal Calendar Features

Case Defined Timekeepers
Completion Tracking
Conflict Management
Multi-Office
Reminders
Rules-Based Scheduling
Staff Calendar
Status Tracking
Task Management

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Legal Document Management Features

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Billing Features

Accounting Management
Automatic Billing
Calendar Management
Case Management
Client Portal
Document Management
Expense Tracking
Time Tracking

Legal Calendar Features

Case Defined Timekeepers
Completion Tracking
Conflict Management
Multi-Office
Reminders
Rules-Based Scheduling
Staff Calendar
Status Tracking
Task Management

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Legal Document Management Features

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Trust Accounting Features

Accrual Accounting
Activity Tracking
Asset Gain & Loss Reporting
Check Writing
Compliance Management
Cross Ledger Posting
Customer Statements
Fee Calculation & Posting
Receipt Management
Tax Management

Integrations

8am LawPay
Clerx
Microsoft Outlook
QuickBooks Online
Braintree
Bundledocs
Campaign Monitor
Docusign
Dropbox
Google Calendar
Google Drive
Google Workspace
Hivelight
Microsoft 365
One Legal
PayPal
SignIT
Veza Reception
Voyced
eCMS by Cerenade

Integrations

8am LawPay
Clerx
Microsoft Outlook
QuickBooks Online
Braintree
Bundledocs
Campaign Monitor
Docusign
Dropbox
Google Calendar
Google Drive
Google Workspace
Hivelight
Microsoft 365
One Legal
PayPal
SignIT
Veza Reception
Voyced
eCMS by Cerenade
Claim Smokeball and update features and information
Claim Smokeball and update features and information
Claim eimmigration by Cerenade and update features and information
Claim eimmigration by Cerenade and update features and information