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About

SmartMail is a fully managed "done for you" service helping eCommerce companies send high converting lifecycle and behavioral email marketing campaigns. They fail because they think software (like Klaviyo or MailChimp, etc) is all they need to drive more sales. The truth is that email marketing tools are like a deck of cards, they don't make you a magician. The biggest factor in whether you'll grow your email list, craft high converting campaigns and ultimately increase your monthly revenue is the level of expertise in planning, implementing and optimizing your campaigns. You can try doing everything on your own in-house, or you can eliminate all the guess work and fast track your path to success by hiring the SmartMail Team to deliver the right strategy and execution to generate outstanding results. The old approach of batch and blast doesn't cut it anymore. In today's world, your customers expect a personalized user experience along their buying journey with your brand.

About

Reimagine how you engage with your customers. Use Engagement Cloud to empower your team to turn your customer data and insight into personalized omnichannel marketing campaigns. Engagement Cloud integrates seamlessly with your existing ecommerce and business platforms to give you a powerful marketing tool that really does the biz. dotdigital (formerly dotmailer) is a cloud-based email marketing automation platform specifically created for small and medium-sized businesses (SMBs) and large business-to-business (B2B), business-to-consumer (B2C), and eCommerce companies. Simple yet powerful, this data-driven marketing tool helps businesses of all sizes to easily create and track personalized, optimized, and segmented email marketing campaigns. Primary features of dotdigital include multichannel marketing, lead nurturing, email send time optimization, automatic email responders, and campaign management.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce companies searching for a solution to manage their behavioral email marketing campaigns

Audience

For small and medium-sized business teams and large business-to-consumer (B2C), business-to-business (B2B), and eCommerce companies.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • There are no pros because I don't expect anything good from such an unprofessional business . Avoid it.

Cons

  • Very unprofessional and wasted my time for nothing and I don't like time wasters.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

SmartMail
United States
www.smartmail.io

Company Information

dotdigital
Founded: 1999
United States
www.dotdigital.com

Alternatives

MailCharts

MailCharts

Validity

Alternatives

SendWILL

SendWILL

CWILL

Categories

Email Marketing Supported

Categories

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Not Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Supported
Google Ads Supported
Product Recommendations Supported
Push Notifications Supported
Retargeting Supported
Search Marketing Supported
Segmentation Supported
Signup Forms & Popups Supported
SMS Marketing Supported
Social Marketing Supported
Triggered Emails Supported
Website Visitor Tracking Supported

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Integrations

Alumio Not Supported
Axis LMS Not Supported
Constant Contact Lead Gen & CRM Not Supported
Dyspatch Not Supported
Fresh Relevance Not Supported
Glew Not Supported
HubSpot CRM Not Supported
Insider One Not Supported
Insightly Not Supported
OroCRM Not Supported
OroCommerce Not Supported
PageTiger Not Supported
Purple Not Supported
SatuitCRM Not Supported
Shopify Not Supported
StarfishETL Not Supported
Taxi for Email Not Supported
Zapier Not Supported
Zendesk Not Supported
Zoho SalesIQ Not Supported

Integrations

Alumio Supported
Axis LMS Supported
Constant Contact Lead Gen & CRM Supported
Dyspatch Supported
Fresh Relevance Supported
Glew Supported
HubSpot CRM Supported
Insider One Supported
Insightly Supported
OroCRM Supported
OroCommerce Supported
PageTiger Supported
Purple Supported
SatuitCRM Supported
Shopify Supported
StarfishETL Supported
Taxi for Email Supported
Zapier Supported
Zendesk Supported
Zoho SalesIQ Supported
Claim SmartMail and update features and information
Claim SmartMail and update features and information
Claim dotdigital Engagement Cloud and update features and information
Claim dotdigital Engagement Cloud and update features and information