SmartBotBestChat
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Related Products
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About
SmartBot is an AI-powered chatbot solution built specifically for Shopify stores, designed to improve customer support, conversion rates, and post-sales workflows. It meets Shopify’s standards for performance and merchant value. Its features include context-aware responses derived from the store’s products, pages, orders, policies, FAQs, etc., so it can answer customer questions, track orders, manage returns/exchanges, handle product recommendations, and provide personalized assistance 24/7. SmartBot supports custom chat widgets that can be branded, multi-language support, live agent handoff when needed, and integrates into Shopify with minimal setup (no coding). Merchants appreciate that it reduces manual support workload, improves response times, and helps drive sales via upsells, recommendations, and better service.
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About
atEaseAI is an AI-powered post-sales operating system for Customer Success, Account Management, and Post-sales leaders at B2B SaaS companies.
It brings customer context from CRM, support, email, meetings, and product usage into one workspace. Teams can understand account health, adoption, engagement, churn risk, and growth opportunities, then coordinate work across onboarding, retention, renewals, and expansion.
Agent Caleb, its conversational AI agent, helps analyse accounts and portfolios, prepare meeting briefs and QBRs, and develop personalised recommendations and action plans. Teams review proposed work and approve consequential actions before execution through supported capabilities.
Business Profile gives Agent Caleb context about each company’s goals, success criteria, customer journey, and playbooks. Automation & Workflows support consistent follow-through, while analytics provide reporting and team visibility.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shopify store owners seeking a solution to automate customer service, streamline pre- and post-sale interactions, offer personalized recommendations, and improve conversion & support without hiring more support staff
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Audience
Customer Success Managers, Account Managers, Customer Success Leaders, Revenue Operations teams, and B2B SaaS companies.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
Free Trial
Manage up to 50 accounts for 30 days free.
No credit card required. Full access to all core features.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationBestChat
Founded: 2021
Canada
www.bestchat.com/smartbot.html
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Company InformationatEaseAI
Founded: 2025
India
www.ateaseai.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Success Features
Account Alerts
Supported
Account Management
Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Supported
Health Score
Supported
Onboarding
Supported
Revenue Management
Supported
Usage Tracking / Analytics
Supported
Win / Loss Analysis
Not Supported
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Integrations
Freshdesk
Not Supported
Gmail
Not Supported
Google Analytics
Not Supported
HubSpot CRM
Not Supported
Microsoft Outlook
Not Supported
PostHog
Not Supported
Salesforce
Not Supported
Shopify
Supported
Zendesk
Not Supported
Zoho CRM
Not Supported
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Integrations
Freshdesk
Supported
Gmail
Supported
Google Analytics
Supported
HubSpot CRM
Supported
Microsoft Outlook
Supported
PostHog
Supported
Salesforce
Supported
Shopify
Not Supported
Zendesk
Supported
Zoho CRM
Supported
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