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About

Welcome to SmartAssist, an AI personal email assistant for Microsoft Office 365 that takes email productivity to new levels. Seriously, this is promotion-worthy stuff here! Using artificial intelligence (AI) and machine-learning, SmartAssist email assistant automatically reviews your email for you and routes the important stuff to the right destination, whether a folder, a person, or another system. Read: it can help you do your work. Who wouldn’t want that? Ideal for workgroups, teams, and individuals who process high volumes of important email content, SmartAssist AI email assistant learns from your actions so it can automatically tag important emails. You can specify what happens with those emails and SmartAssist email assistant will automatically process those actions for you. Let SmartAssist email assistant do the finding and routing for you. Before long you’ll get more accomplished than you ever dreamed possible.

About

SmartAssistants address most commonly asked queries instantly and provide frustration free and frictionless experience. Answering the queries right first time allows organizations to optimize customer support spend. SmartAssistants help in providing differentiated and personalized experiences to your customers. Frictionless experience and 24/7 availability help in creating a strong trust with your customers and improving customer retention rates. SmartAssistants act as a gatekeeper and answer the most repetitive questions that frustrate customer service reps. Organizations can help customer service reps focus on resolving questions worthy of their time and thus help create a virtuous customer service culture. Transfer the conversation to a human agent on demand or for conversations the Assistant is not trained yet. This keeps the human in the loop and makes sure your customer and given the right attention when required.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and individuals requiring a personal email assistant to improve email productivity and manage their inbox

Audience

Companies wanting to improve their customer experience with an AI platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4.99 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SmartAssist
Founded: 2012
United States
smartassist.io

Company Information

SmartBots
Founded: 2018
United States
www.smartbots.ai/

Alternatives

Alternatives

Zoom Virtual Agent

Zoom Virtual Agent

Zoom Communications

Categories

Email Management Supported

Categories

AI Assistants Supported
Chatbot Supported
Conversational AI Supported

Integrations

Salesforce Supported
Amazon Connect Not Supported
Avaya Cloud Office Not Supported
Box Supported
Five9 Not Supported
Flow Supported
Freshdesk Not Supported
HubSpot CRM Not Supported
IFTTT Supported
Microsoft SharePoint Supported
Microsoft Teams Not Supported
NetSuite Not Supported
RingCentral RingCX Not Supported
SAP CRM Not Supported
Salesforce Agentforce Service Not Supported
ServiceNow Not Supported
Telegram Not Supported
Twilio Not Supported
Viber Not Supported
WhatsApp Not Supported

Integrations

Salesforce Supported
Amazon Connect Supported
Avaya Cloud Office Supported
Box Not Supported
Five9 Supported
Flow Not Supported
Freshdesk Supported
HubSpot CRM Supported
IFTTT Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Supported
NetSuite Supported
RingCentral RingCX Supported
SAP CRM Supported
Salesforce Agentforce Service Supported
ServiceNow Supported
Telegram Supported
Twilio Supported
Viber Supported
WhatsApp Supported
Claim SmartAssist and update features and information
Claim SmartAssist and update features and information
Claim SmartBots and update features and information
Claim SmartBots and update features and information