Related Products
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About
Welcome to SmartAssist, an AI personal email assistant for Microsoft Office 365 that takes email productivity to new levels. Seriously, this is promotion-worthy stuff here! Using artificial intelligence (AI) and machine-learning, SmartAssist email assistant automatically reviews your email for you and routes the important stuff to the right destination, whether a folder, a person, or another system. Read: it can help you do your work. Who wouldn’t want that? Ideal for workgroups, teams, and individuals who process high volumes of important email content, SmartAssist AI email assistant learns from your actions so it can automatically tag important emails. You can specify what happens with those emails and SmartAssist email assistant will automatically process those actions for you. Let SmartAssist email assistant do the finding and routing for you. Before long you’ll get more accomplished than you ever dreamed possible.
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About
SmartAssistants address most commonly asked queries instantly and provide frustration free and frictionless experience. Answering the queries right first time allows organizations to optimize customer support spend. SmartAssistants help in providing differentiated and personalized experiences to your customers. Frictionless experience and 24/7 availability help in creating a strong trust with your customers and improving customer retention rates. SmartAssistants act as a gatekeeper and answer the most repetitive questions that frustrate customer service reps. Organizations can help customer service reps focus on resolving questions worthy of their time and thus help create a virtuous customer service culture. Transfer the conversation to a human agent on demand or for conversations the Assistant is not trained yet. This keeps the human in the loop and makes sure your customer and given the right attention when required.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and individuals requiring a personal email assistant to improve email productivity and manage their inbox
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Audience
Companies wanting to improve their customer experience with an AI platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$4.99 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSmartAssist
Founded: 2012
United States
smartassist.io
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Company InformationSmartBots
Founded: 2018
United States
www.smartbots.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Salesforce
Supported
Amazon Connect
Not Supported
Avaya Cloud Office
Not Supported
Facebook Messenger
Not Supported
Flow
Supported
Freshdesk
Not Supported
IFTTT
Supported
Microsoft 365
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Not Supported
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Integrations
Salesforce
Supported
Amazon Connect
Supported
Avaya Cloud Office
Supported
Facebook Messenger
Supported
Flow
Not Supported
Freshdesk
Supported
IFTTT
Not Supported
Microsoft 365
Not Supported
Microsoft SharePoint
Not Supported
Microsoft Teams
Supported
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