SmartAdvocate vs. Visualfiles Comparison


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About SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence and made to handle the challenges of today’s fast paced, highly competitive and technologically demanding legal landscape. SmartAdvocate’s robust, exclusive Internet-based built-in features, enable firms to manage, store, track and communicate like never before, ensuring that they achieve the highest level of success. With 175+ integration partnerships, firms can customize SmartAdvocate to fit their needs with integrations like eSignature, AI, accounting, texting, medical records retrieval and much more. This revolutionary software will increase your firm's efficiency and profitability.	About The proven case management software that delivers on what it promises and beyond. With Visualfiles, business owners and investors can be confident they are implementing a proven solution that will reduce risk and deliver a rapid return on investment, in any business environment, supporting all volumes of activity, value of cases, and numbers of users. Your staff are your most valuable asset. Visualfiles helps you protect your investment in top talent by giving all your staff greater control over their productivity. Because business doesn’t stand still, neither does Visualfiles. In a competitive market, you need to find creative ways to help your business stand out from the competition. Go big and go home with flexible, powerful working. Visuafiles is the market leading business and legal process automation tool that supports any organisation keen to grow faster than their competition.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience A wide variety of practice areas, including Personal Injury, Mass Tort, Workers' Compensation, and many more!	Audience Business owners, investors and legal professionals searching a case management software to improve profitability,and drive growth
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $109 per month per SaaS user Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.7 / 5 features 4.8 / 5 design 4.5 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Easy to pick up and learn Constant new features Support is constantly helping There are daily office hours to assist live There are regular webinars to present new features that are coming This system has streamlined many processes and workflows for our firm. Tech support always helps when there is an issue All of the technology and automations. I like the fact that emails and text messages are automatically saved. I like that pictures from emails and text are automatically saved. The platform really guides you through all stages of a case, from new business tracking to closure. Automated processes and tasking templates have streamlined both case maintenance and all communication within and outside our firm. Ease of getting documents into the case. Abilitiy to sort through and create documents. Easy abilitiy to email directly from the case. Excellent customer service with video how to responses. Ease of editing form documents in the SA word editor. Cons Access permission management is large and time consuming, but can give granular access Can be glitchy and the pages don't auto refresh, so there's a constant need to refresh to ensure you are working with the most up to date information (say if multiple people are working on a file) It is a lot of set up and a huge learning curve. We use the cloud based system and do not have the best internet connections, so it does sometimes bog us down. SA also offers an on-site server option that would rectify this that we are looking into. There are so many options for each tab and setting that sometimes that it can be tough to find the exact customization you are looking for.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information SmartAdvocate Founded: 2000 United States www.smartadvocate.com	Company Information LexisNexis Founded: 1970 United States www.lexisnexis-es.co.uk
Alternatives CoCounselor	Alternatives backdocket
Assembly Neos Assembly Software	Aderant Docket Alerts Aderant
Smokeball	SpineLegal InSpine Technologies Limited
CaseFox	Bridge Legal
Clio Themis Solutions View All	MyCaseOnline ForensiS Technologies View All
Categories Law Practice Management Supported Legal Case Management Supported Legal Document Management Supported Personal Injury Law Supported Secure Remote Access Supported	Categories Legal Case Management Supported
Legal Case Management Features Billing Management Not Supported Calendar Management Supported Case Notes Supported Client Management Supported Communication Tracking Supported Conflict Management Supported Corporations Not Supported Court Management Supported Discovery Management Supported Docket Management Supported Document Management Supported Expense Tracking Supported Government Not Supported Law Firms Supported Records Management Supported Task Management Supported Time Tracking Supported Trust Accounting Not Supported Show More Features Law Practice Management Features Billing & Invoicing Not Supported Calendar Management Supported Client Portal Supported Conflict Management Supported Contract Management Not Supported CRM Supported Document Management Supported Email Management Supported Legal Case Management Supported Task Management Supported Time Tracking Supported Trust Accounting Not Supported Legal Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Not Supported Contract Management Supported Document Assembly Supported Document Indexing Not Supported Document Tagging Supported Full Text Search Supported Version Control Not Supported
Integrations Accurint Crime Analysis Not Supported Accurint Virtual Crime Center Not Supported Alert Communications Supported ApexChat Supported Availity Not Supported CallRail Supported Cognizant Not Supported Docusign Supported EvenUp Supported Hg Mercury CRM Not Supported InfoTrack Not Supported Intake Forecast Supported Law Ruler Supported Lead Docket Supported MessageMedia Supported Microsoft Outlook Supported Milestones Professional Supported Ngage Live Chat Supported ProLaw Supported RingCentral RingEX Supported Show More Integrations View All 27 Integrations	Integrations Accurint Crime Analysis Supported Accurint Virtual Crime Center Supported Alert Communications Not Supported ApexChat Not Supported Availity Supported CallRail Not Supported Cognizant Supported Docusign Not Supported EvenUp Not Supported Hg Mercury CRM Supported InfoTrack Supported Intake Forecast Not Supported Law Ruler Not Supported Lead Docket Not Supported MessageMedia Not Supported Microsoft Outlook Not Supported Milestones Professional Not Supported Ngage Live Chat Not Supported ProLaw Not Supported RingCentral RingEX Not Supported Show More Integrations View All 7 Integrations
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