Tikit

Tikit

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About

SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence and made to handle the challenges of today’s fast paced, highly competitive and technologically demanding legal landscape. SmartAdvocate’s robust, exclusive Internet-based built-in features, enable firms to manage, store, track and communicate like never before, ensuring that they achieve the highest level of success. With 175+ integration partnerships, firms can customize SmartAdvocate to fit their needs with integrations like eSignature, AI, accounting, texting, medical records retrieval and much more. This revolutionary software will increase your firm's efficiency and profitability.

About

We offer a full legal practice and case management system to firms operating in the UK. Our flagship system Partner for Windows (Tikit P4W) is already used by over 600 law firms in England, Wales, Scotland and Northern Ireland and in 2017 we won the British Legal Technology ‘Supplier of the Year’ award. Tikit Connect and Tikit eMarketing are fully integrated with Tikit P4W to provide you with sophisticated marketing, CRM and business development capability. Tikit P4W is also integrated with other leading third-party applications to bring you the most sophisticated functionality on the market. We provide a number of solutions tailored especially for firms’ document requirements. Tikit Carpe Diem is one of the most widely used time recording applications in the world. Our solutions are tailored to meet the marketing and business development needs of the modern law firm. We partner with the best to provide best-of-breed security solutions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

A wide variety of practice areas, including Personal Injury, Mass Tort, Workers' Compensation, and many more!

Audience

Law firms

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$109 per month per SaaS user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.5 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Easy to pick up and learn Constant new features Support is constantly helping There are daily office hours to assist live There are regular webinars to present new features that are coming
  • This system has streamlined many processes and workflows for our firm. Tech support always helps when there is an issue
  • All of the technology and automations. I like the fact that emails and text messages are automatically saved. I like that pictures from emails and text are automatically saved.
  • The platform really guides you through all stages of a case, from new business tracking to closure. Automated processes and tasking templates have streamlined both case maintenance and all communication within and outside our firm.
  • Ease of getting documents into the case. Abilitiy to sort through and create documents. Easy abilitiy to email directly from the case. Excellent customer service with video how to responses. Ease of editing form documents in the SA word editor.

Cons

  • Access permission management is large and time consuming, but can give granular access
  • Can be glitchy and the pages don't auto refresh, so there's a constant need to refresh to ensure you are working with the most up to date information (say if multiple people are working on a file)
  • It is a lot of set up and a huge learning curve.
  • We use the cloud based system and do not have the best internet connections, so it does sometimes bog us down. SA also offers an on-site server option that would rectify this that we are looking into.
  • There are so many options for each tab and setting that sometimes that it can be tough to find the exact customization you are looking for.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SmartAdvocate
Founded: 2000
United States
www.smartadvocate.com

Company Information

Advanced
United Kingdom
www.tikit.com

Alternatives

Alternatives

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Orion

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Assembly Software
Clio

Clio

Themis Solutions
Clio

Clio

Themis Solutions

Categories

Categories

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Legal Document Management Features

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Legal Billing Features

Accounting Management
Automatic Billing
Calendar Management
Case Management
Client Portal
Document Management
Expense Tracking
Time Tracking

Integrations

Alert Communications
ApexChat
AssureSign
Bundledocs
CallFire
CallRail
Captorra
Cloud Migrator
Docubee
Docusign
EvenUp
MessageMedia
Microsoft 365
Ngage Live Chat
OneAdvanced Time Capture
ProLaw
Prosperoware Confidentiality Manager
QuickBooks Online
Salesforce
Zapier

Integrations

Alert Communications
ApexChat
AssureSign
Bundledocs
CallFire
CallRail
Captorra
Cloud Migrator
Docubee
Docusign
EvenUp
MessageMedia
Microsoft 365
Ngage Live Chat
OneAdvanced Time Capture
ProLaw
Prosperoware Confidentiality Manager
QuickBooks Online
Salesforce
Zapier
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