Slack

Slack

Salesforce
4.6 out of 5 stars
Trillian

Trillian

Cerulean Studios
4.0 out of 5 stars
Slack Trillian

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Slack:

About

Slack is a work collaboration platform that brings people, apps, data, and AI agents together in one shared workspace. It helps teams communicate through channels, direct messages, huddles, Slack Connect, files, canvases, lists, workflows, and integrations. The platform includes Slackbot, a context-aware AI agent that can summarize conversations, search across messages and files, prepare users for meetings, analyze documents, and help complete tasks without leaving Slack. Slack also supports connected apps such as Salesforce, Google Drive, GitHub, Zoom, Asana, Box, Workday, ChatGPT, and many others. Teams can use Workflow Builder to automate stand-ups, project updates, approvals, notifications, and routine business processes. With enterprise search, AI assistance, secure collaboration, and a large integration ecosystem, Slack helps organizations stay aligned, move faster, and reduce work scattered across disconnected tools.
Trillian:

About

Trillian is modern and secure instant messaging for business. Supercharge employee communication with Trillian's decentralized and federated instant messaging platform. Send private and group messages, keep tabs on what co-workers are doing, share files, and much more.
Slack:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Trillian:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Slack:

Audience

Slack is best suited for businesses, enterprise teams, startups, remote teams, sales teams, customer service teams, engineers, marketers, project managers, and organizations that need team messaging, AI-powered search, workflow automation, app integrations, external collaboration, and connected work management
Trillian:

Audience

Organizations looking for a low-cost, effective, internal employee chat solution
Slack:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Trillian:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Slack:

API

Offers API Supported
Trillian:

API

Offers API Not Supported
Slack:

Screenshots and Videos

Trillian:

Screenshots and Videos

Slack:

Pricing

$8.75/user/month
Free Version Supported
Free Trial Supported
Trillian:

Pricing

$2 per user per month
$2 per user per month, or $1800 per year for up to 25 users, $2400 per year for up to 50 users, $3600 per year for up to 100 users, $4800 per year for up to 200 users, $8,000 per year for up to 500 users, $16,000 per year for up to 2000 users. Larger plans also available.
Free Version Supported
Free Trial Supported
Slack:

Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.7 / 5
support 4.6 / 5
Trillian:

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5
Slack:

Pros & Cons from Real Users

Pros

  • Slack is like a virtual office space where you can interact with all company members. You can add apps to it, you can create your own apps, you can link it to right about any software out there.
  • Slack is very user friendly and keeps all team communication in one place. I liked how easy it is to find messages, share files, and stay connected with coworkers.
  • Channels are impeccable for keeping conversations organized. Terrific for instant files and documents sharing. Great notification to keep us updated all the time.
  • I like how it boost team collaboration through messaging,video conferencing and live chat. I also like how it saves time while joining chats. Amazing customer support.
  • I found Slack as a perfect tool for collaborating and integrating other project tools. The interface is clean and the best part is it's available on cross platforms. The setup process was straightforward and it allowed me to create a custom channel to share files, discuss and track progress related to my project with assigned groups.

Cons

  • It takes some time getting used to its environment. Too many channels and notifications can sometimes feel overwhelming.
  • When there are many channels and active conversations, Slack can feel cluttered and hard to keep up with.
  • Effective with notification for quick updates on changes.
  • I have nothing to dislike at the moment since Slack is absolutely amazing with it’s work.
  • I had a great experience with Slack, no major cons.
Trillian:

Pros & Cons from Real Users

Pros

  • -supports multiple networks -small install file -runs reliably in the background -customizable interface (themes) -integration of SMS -allows for self-hosting

Cons

  • -does not connect easily to popular social media networks -turned from consumer to business focus
Slack:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Trillian:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Slack:

Company Information

Salesforce
Founded: 1999
United States
slack.com
Trillian:

Company Information

Cerulean Studios
Founded: 1998
United States
trillian.im
Slack:

Alternatives

ClickUp

ClickUp

4.6 out of 5 stars
Trillian:

Alternatives

Slack:
Dialpad Connect

Dialpad Connect

Dialpad
4.5 out of 5 stars
Trillian:
BlueNote Communicator

BlueNote Communicator

BlueNote Software
Slack:
Google Workspace

Google Workspace

Google
4.6 out of 5 stars
Trillian:
Slack:
Flock

Flock

4.8 out of 5 stars
Trillian:
Slack:
Microsoft Teams

Microsoft Teams

Microsoft
4.6 out of 5 stars
Trillian:
Weave

Weave

4.3 out of 5 stars
Slack:

Categories

Collaboration Supported
Messaging Supported
Remote Work Supported
Screen Sharing Supported
Team Chat Supported
Team Communication Supported
Video Conferencing Supported
Web Conferencing Supported
Trillian:

Categories

Slack:

Internal Communications Features

App Integration Supported
Blogs Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Team Chat Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Collaboration Features

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Supported
Project Management Supported
Real Time Editing Supported
Task Management Supported
Version Control Not Supported
Video Conferencing Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Messaging Features

End-to-End Encryption (E2EE) Not Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Screen Sharing Features

Annotations / Drawing Tools Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Supported
Presenter Control Management Not Supported
Remote Control Not Supported
Screen Capture Not Supported
Screen Mirroring Not Supported
Screen Recording Not Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Not Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Not Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Not Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported
Trillian:

Internal Communications Features

App Integration Not Supported
Blogs Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Not Supported
Voice Chat Not Supported
Slack:

Integrations

Facebook Supported
AI Chatbot Support Supported
Betterscan.io Supported
Bird Eats Bug Supported
Cryptlex Supported
DevArmor Supported
GPTfy Supported
GoodTime Supported
HappyRobot Supported
Mass Dynamics Supported
Pandium Supported
SalesTarget.ai Supported
Salesboom CRM Supported
Scoro Supported
Senseloaf Supported
Shortcut Supported
SmartCallz Supported
Speakeasy Supported
Spendbase Supported
Zoho Apptics Supported
Trillian:

Integrations

Facebook Supported
AI Chatbot Support Not Supported
Betterscan.io Not Supported
Bird Eats Bug Not Supported
Cryptlex Not Supported
DevArmor Not Supported
GPTfy Not Supported
GoodTime Not Supported
HappyRobot Not Supported
Mass Dynamics Not Supported
Pandium Not Supported
SalesTarget.ai Not Supported
Salesboom CRM Not Supported
Scoro Not Supported
Senseloaf Not Supported
Shortcut Not Supported
SmartCallz Not Supported
Speakeasy Not Supported
Spendbase Not Supported
Zoho Apptics Not Supported
Slack:
Claim Slack and update features and information
Claim Slack and update features and information
Trillian:
Claim Trillian and update features and information
Claim Trillian and update features and information