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About

A SaaS solution for all your Customer Engagement needs including management, marketing activation and measuring ROI. We help brands build a new and balanced relationship to grow in a consumer led era. Solutions to improve the relationship between brands and their customers. Turn customer experiences into business opportunities. We help companies capture their customer information to make data-driven decisions and improve their business. Transform your customers into valuable contributors by collecting, analyzing and disseminating their reviews with our turnkey solution. Boost your web and shop sales with artificial intelligence. Engage your customers effectively by sending individualized campaigns across all channels. Organize shopping parties and individual shopping sessions in live videos broadcast on your e-commerce website and your social networks​.

About

Whatnot has a dedicated support staff to help you and your customers deal with any issues they have using the app or with their orders. Our engineering team is always innovating to provide you with the tools you need to manage your business on Whatnot. You’ll get to engage and connect with your live audience, getting real-time feedback, product suggestions, and maybe even song requests! Become an auctioneer! Simply set a starting price and time limit for the item you’d like to run and just like that, you’re off! Your audience will get to battle over the bid button until one lucky bidder emerges victorious! Spice up your show with the giveaway feature! Your viewers will be randomized and one lucky winner will walk away with a product of your choosing. Grab your pre-paid Whatnot shipping labels through your seller dashboard and slap them on a box! Cash out via PayPal or direct deposit.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a comprehensive customer engagement and customer experience solution

Audience

Live Shopping solution for individuals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy set up, great customer service, simple listings and many categories to select from. Shipping is easy with Whatnot charging the customer with each sale, after you just pack, measure and weigh and print out the label. The community is amazing and so supportive. Small sellers will love the flexibility with multiple selling options. Large retailers will love the ability to move excess product fast and efficiently.

Cons

  • Whatnot is still growing ($3b in 2024) and expanding to more countries around the world. They are also planning to add hundreds more categories. Eventually you'll get everything from groceries to vehicles through the app.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Skeepers
Founded: 2012
France
skeepers.io/en/

Company Information

Whatnot
Founded: 2019
United States
www.whatnot.com/seller

Alternatives

Alternatives

TikTok Shop

TikTok Shop

TikTok
KingSumo

KingSumo

Sumo

Categories

Live Shopping Supported
NPS Supported
Product Review Supported
Review Management Supported

Categories

Live Shopping Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Integrations

BigCommerce Supported
Chalk Not Supported
Crosslist Not Supported
LiveKit Not Supported
Magento Supported
PrestaShop Supported
Primeur Supported
Salesforce Agentforce Commerce Supported
Seller Ledger Not Supported
Shopify Supported
Sixtyfour Not Supported
Statsig Not Supported
Vendoo Not Supported
WooCommerce Supported

Integrations

BigCommerce Not Supported
Chalk Supported
Crosslist Supported
LiveKit Supported
Magento Not Supported
PrestaShop Not Supported
Primeur Not Supported
Salesforce Agentforce Commerce Not Supported
Seller Ledger Supported
Shopify Not Supported
Sixtyfour Supported
Statsig Supported
Vendoo Supported
WooCommerce Not Supported
Claim Skeepers and update features and information
Claim Skeepers and update features and information
Claim Whatnot and update features and information
Claim Whatnot and update features and information