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About

SiteWare is a digital audit-and-task management platform designed for multi-site operations, offering a suite of tools to replace paper and manual processes with flexible, efficient workflows. It provides customizable audit templates with varied answer types (text, multi-select, number, date/time, geolocation, checkbox, sliders, etc.), supports pausing/resuming audits, and allows adding notes, photos, and assigning tasks directly from within an audit. Users can group and manage sites (by region, state, or custom grouping), see real-time insights and notifications (task assignments, comments, performance metrics), and generate detailed reports (PDF or downloadable) with drill-down capabilities from organization-wide overviews down to specific questions or sections. Color-coded performance metrics let management quickly spot areas needing attention; built-in communication features support team collaboration; and integrations with industry APIs.

About

Traizr is mailroom management software for any building, handling parcels and internal mail from a single reception desk to a global, multi-site portfolio. Staff scan deliveries on any iOS or Android phone, no specialist hardware - recipients are notified automatically, and every collection is captured with QR, signature or photo proof, creating a complete, searchable audit trail. Data is hosted in the EU, UK or Asia and the platform is GDPR compliant by design. 15+ languages per user. Works offline and auto-syncs, so no scan is ever lost. Includes inbound, outbound and dispatch tracking, priority mail classification, multi-site and multi-tenant management from a single dashboard, and built-in virtual office management (forwarding, scanning, shredding). Built since 2013 by Decoded Group, an enterprise software company, Traizr adapts to your processes with custom workflows, API integrations and white-label branding. Trusted by organisations including Asknestor, UPP, Urbanest.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Facility managers, operations leaders, and multi-location businesses seeking a tool to standardize, track, and optimize audits, inspections, and maintenance tasks

Audience

Facilities managers, operations directors and building managers at corporate offices, universities, student accommodation, hospitals, residential and BTR buildings, co-working spaces, law firms, government sites and virtual office providers.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Traizr is priced per building, not per user. One implementation/setup fee at the start, with every feature included from day one and volume pricing as you add sites (the per-building rate falls as the number of buildings rises). No per-user fees, no hardware to buy, and no feature tiers. Unlimited recipients, staff and parcels on every plan. Optional modules (Virtual Office, priced per location; Multi-tenant, priced per building) are available. SMS notifications are sold as a monthly pack; email and in-app notifications are unlimited and included. Contact Traizr for a same-day quote.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The parcel scanning is literally instant, and the delivery record has been super useful. Best mailroom management system I've ever used. Whoever takes over can see what has arrived and what is waiting for collection. Automatic notifications also mean we are not spending time contacting each recipient ourselves.
  • The dashboard makes it easy to check incoming parcels and outstanding collections. Staff do not have to rely on someone remembering a delivery, and the searchable history is useful when a question needs a definite answer. Notifications save additional admin.
  • I like not having to stop and send a separate message every time something arrives. Scan it, notify the person and carry on. Being able to check whether a parcel has already been collected is handy too, especially after someone else has covered reception.
  • Being able to look up an item and see its delivery history is particularly helpful. Automatic notifications mean there is less follow-up for us, while the collection record gives colleagues a shared reference when somebody asks what happened to a parcel.
  • The audit history is the main benefit for us. We can check when an item was logged and whether it has been collected. Outgoing tracking is useful too as we run a 3d-printing company, and having those records available makes managing products, supplies and orders so much more efficient.

Cons

  • Nothing to raise at present. We have had helpful answers from the team whenever we have needed to check something.
  • No issues worth highlighting. The team have been responsive and useful whenever we have needed guidance.
  • Nothing comes to mention here, very simple to use...
  • We have not had anything to complain about. The team have been helpful whenever a question has come up.
  • Nothing significant to mention. Whenever we have needed clarification, the team have helped us work through it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SiteWare
United States
getsiteware.com

Company Information

Traizr
Founded: 2013
United Kingdom
traizr.com

Alternatives

Insight

Insight

Space Control

Alternatives

Mailroom

Mailroom

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Storman Software

Storman Software

Storman Software Pty Ltd
WinSen Property Manager

WinSen Property Manager

Sentinel Systems
Store Enterprise

Store Enterprise

Yardi Systems
WookiPost

WookiPost

Wookify

Categories

Categories

Traizr is dedicated mailroom management software for tracking parcels, packages and internal mail across single or multi-site buildings. Reception and facilities teams scan inbound deliveries on any iOS or Android phone (no proprietary scanners), and recipients are notified automatically by email or SMS. Every handover is captured with QR code, digital signature or photo proof, creating a complete, searchable chain-of-custody audit trail. Traizr handles inbound, outbound and dispatch tracking, priority mail classification, and multi-tenant management from one dashboard, plus virtual office services (mail forwarding, scanning and shredding). It works offline and auto-syncs so no scan is ever lost, supports 15+ languages per user, and is GDPR compliant with data hosted in the EU, UK or Asia. Built since 2013 for corporate offices, universities, residential buildings, coworking spaces and logistics teams that need accurate, accountable mailroom tracking.

Mailroom Management Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Package Tracking
PAVE Certified Presorting
Signature Capture

Integrations

6Storage
Entrata
Microsoft Dynamics 365
Salesforce
Slack
StarRez

Integrations

6Storage
Entrata
Microsoft Dynamics 365
Salesforce
Slack
StarRez
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Claim Traizr and update features and information