Related Products
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About
SiteOne frees builders to do what they do best – build homes. We provide tools to deliver a superior customer experience, share critical information with homeowners, facilitate warranty service requests, automate processes, resolve concerns, and manage home records.
SiteOne's Builder Toolbox is the only paperless work order management solution from creation to close. Builders can receive and respond to requests on any device, electronically accept or deny and assign to a trade. Every communication is documented for risk mitigation. Intelligent reports identify trending issues and reduce operating costs with real-time dashboards.
SiteOne's HomeHub is a password-protected portal for homeowners to submit service requests with photos and communicate with their builder. It also includes everything needed to care for their new home, including digital manuals and warranties, an inventory of every appliance installed in the house with links to register them, and maintenance reminders.
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About
Viaduct uses patented AI to discover hidden patterns in complex time series data, enabling manufacturers and operators of connected assets to transform their data into lower warranty costs, less downtime, and better customer experience. By identifying anomalies weeks or months earlier than conventional warranty analysis, Viaduct automatically isolates affected populations based on factors such as build, line, duty cycle, and environment. The platform provides a unified, structured view of all connected asset data in one place, allowing for automatic issue detection, accelerated investigation, and asset risk prediction. Manufacturers and operators utilize Viaduct to lower warranty costs by identifying systemic quality issues months before traditional approaches, reducing total warranty expenses by an average of 12%. They also reduce unplanned downtime by 23% through AI-driven failure prediction and prevention, and by building customized maintenance plans for every asset.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Home builders
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Audience
Manufacturers and operators interested in a solution to reduce warranty costs, minimize downtime, and enhance customer experience by transforming complex time series data into actionable insights
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingOur scalable solution grows with you, so you can choose the features your team needs today and tomorrow. Pricing is based on volume and per-user licenses.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationSiteOne Services
United States
www.siteoneservices.com
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Company InformationViaduct
United States
www.viaduct.ai/
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Categories |
Categories |
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Home Builder Features
Accounting Management
Not Supported
Bid Management
Not Supported
Contract Management
Not Supported
CRM
Not Supported
Job Costing
Not Supported
Job Scheduling
Not Supported
Permit Management
Not Supported
Quotes / Estimates
Not Supported
Subcontractor Management
Not Supported
Supplier Management
Not Supported
Warranty / Service Management
Supported
Punch List Features
Collaboration
Supported
Commenting / Notes
Supported
Document Management
Supported
Drag & Drop
Not Supported
Drawings Integration
Not Supported
Include Photos In Reports
Supported
Issue Tracking
Supported
Quality Control Checklist
Supported
Task Management
Supported
Warranty Management Features
Contract Management
Not Supported
Eligibility Verification
Not Supported
For Field Service
Not Supported
For General Contractors
Not Supported
For Manufacturers
Not Supported
Parts Management
Not Supported
Policy Management
Not Supported
Product Registration
Supported
Repair Management
Not Supported
Returns Management
Not Supported
Service Management
Supported
Warranty Tracking
Not Supported
Work Order Features
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Inventory Control
Not Supported
Job Management
Supported
Preventive Maintenance
Supported
Quotes / Estimates
Not Supported
Recurring Appointments
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Task Management
Supported
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Integrations
Dynamics 365 Remote Assist
Supported
Microsoft 365
Supported
Microsoft Azure
Supported
SBI Software for Growers
Supported
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Integrations
Dynamics 365 Remote Assist
Not Supported
Microsoft 365
Not Supported
Microsoft Azure
Not Supported
SBI Software for Growers
Not Supported
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