Homeowner Central

Today’s homebuyer expects high-quality customer service after closing. Our easy-to-use Warranty Punch List Software allows your team to improve efficiency and most importantly generate happy homeowners. WarrantyWatcher was designed to be a 24/7, real-time access to punch lists, homeowner requests, construction warranty, work orders, and emergency streamline operations. Avoid homeowner frustration and improve your customer service by providing a portal for requests, status updates, and history logs. Complete punch items or homeowner requests sooner by providing your vendor access to work orders & supporting documents. Upload images, warranty manuals, local utilities, service contact sheets, or any file to share with vendors and homeowners. Keep track of productivity while managing construction warranty, punch lists, work orders, homeowner requests from start to finish.

SiteOne frees builders to do what they do best – build homes. We provide tools to deliver a superior customer experience, share critical information with homeowners, facilitate warranty service requests, automate processes, resolve concerns, and manage home records. SiteOne's Builder Toolbox is the only paperless work order management solution from creation to close. Builders can receive and respond to requests on any device, electronically accept or deny and assign to a trade. Every communication is documented for risk mitigation. Intelligent reports identify trending issues and reduce operating costs with real-time dashboards. SiteOne's HomeHub is a password-protected portal for homeowners to submit service requests with photos and communicate with their builder. It also includes everything needed to care for their new home, including digital manuals and warranties, an inventory of every appliance installed in the house with links to register them, and maintenance reminders.