Sinch vs. TopSMS Comparison


Sinch 1.0 out of 5 stars	TopSMS	+	+
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About Sinch is a cloud communications platform that enables businesses to communicate with customers through SMS, MMS, RCS, WhatsApp, email, voice, and other digital channels. The platform provides communication APIs and ready-to-use applications for marketing campaigns, transactional notifications, customer support, and identity verification. Its messaging capabilities support personalized text campaigns, two-way conversations, automated reminders, and rich media interactions across global mobile networks. Sinch also offers email delivery services, programmable voice calling, phone number management, and authentication tools for securing customer accounts. AI-powered capabilities include conversational chatbots, customer service automation, fraud prevention, and intelligent communication workflows. The platform integrates with business applications through REST APIs, SDKs, and prebuilt integrations while providing delivery analytics, communication management, and enterprise security.	About TopSMS is an SMS gateway for businesses that send transactional messages, verification codes and campaigns. Send order confirmations, appointment reminders, one-time passwords and campaign messages to Germany, Austria and more than 200 countries from one account, using your company name as the sender. The service includes a REST API with webhooks and an OpenAPI specification, a Verify API for OTP, plugins for WooCommerce, Shopware and JTL-Shop, an official Make app, and an MCP server for AI assistants. Prepaid credit starts at €0.084 per SMS to Germany, with no monthly fee and no expiration. New accounts receive €0.50 in free credit. EU-based servers, a data processing agreement, and English- and German-language email support are included.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Enterprises, small and medium-sized businesses, software developers, SaaS companies, ecommerce businesses, marketing teams, customer support departments, financial institutions, healthcare providers, telecommunications companies, and IT teams seeking omnichannel messaging, SMS marketing, programmable communications APIs, email delivery, voice services, customer engagement automation, and identity verification	Audience Businesses in the EU that send order confirmations, appointment reminders, one-time codes and SMS campaigns
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing €0.084/SMS Prepaid credit; €0.084 per SMS segment to Germany, Austria, Switzerland and most EU destinations. Czech and Slovak rates are volume-priced; most other destinations are €0.12 per segment, with country-specific exceptions. No subscription, monthly or setup fee and no minimum message volume. Account top-ups are €5–€4,000; new accounts receive €0.50 credit, and unused credit does not expire. Prices exclude VAT; nonstandard carrier routing may cost up to €0.103 per segment. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.5 / 5 features 2.5 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse. They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them. Cons They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset! The problem persists for a few months now. As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Sinch Founded: 2008 Sweden www.sinch.com	Company Information TopSMS Founded: 2023 Czech Republic topsms.eu
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Categories Bulk SMS Supported Chat SDK & API Supported Cloud Communication Platform Supported Communication APIs Supported Communications Platform as a Service (CPaaS) Supported SMS Gateways Supported SMS Marketing Supported Voice Calling API & SDK Supported	Categories SMS Gateways Supported

Integrations Model Context Protocol (MCP) Supported Chatlayer by Sinch Supported Cloud Insurance Supported Cordial Supported Cursor Not Supported Do Status Supported Facebook Messenger Supported Instagram Supported Inya.ai Supported Mailjet Supported Mapp Marketing Cloud Supported Operata Supported Raven Supported RevenueBase Supported SMS Gatez Supported SimpleTexting Supported Sinch Engage Supported WhatsApp Supported WooCommerce Not Supported lexoffice Not Supported Show More Integrations View All 33 Integrations	Integrations Model Context Protocol (MCP) Supported Chatlayer by Sinch Not Supported Cloud Insurance Not Supported Cordial Not Supported Cursor Supported Do Status Not Supported Facebook Messenger Not Supported Instagram Not Supported Inya.ai Not Supported Mailjet Not Supported Mapp Marketing Cloud Not Supported Operata Not Supported Raven Not Supported RevenueBase Not Supported SMS Gatez Not Supported SimpleTexting Not Supported Sinch Engage Not Supported WhatsApp Not Supported WooCommerce Supported lexoffice Supported Show More Integrations View All 10 Integrations
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