SimplyRCS

SimplyRCS

Mash Technologies Corporation
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About

SimplyRCS is a US-focused RCS Business Messaging platform from Signalmash. Brands send verified, branded, two-way rich messages, carousels, images and tappable buttons into the default Messages app on both iPhone and Android, with no app to download. Describe a bot in plain English and the AI builds it on a visual canvas, then runs it in production, answering only from content you approved and handing off to a human when a conversation needs one. One account covers RCS, SMS, MMS, short codes, toll-free, 10DLC and WhatsApp, with automatic SMS and MMS fallback so delivery never depends on the handset. It includes campaign blasts, a shared inbox, contact lists with auditable opt-in logging, and delivery and engagement analytics. Brand registration, 10DLC, carrier vetting and Google RCS sender verification are handled in-house. The platform runs on direct Tier-1 US carrier connections and is SOC 2 Type II attested.

About

Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail and ecommerce, financial services, insurance, healthcare, travel and hospitality, automotive, restaurants, and marketing teams at US brands running high-volume customer messaging

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.0039 per message
Usage-based pricing with no contracts and no monthly minimums. SMS and RCS text messages are $0.0039 each (send or receive); MMS and RCS rich/multimedia messages are $0.015 each. Carrier surcharges are passed through at cost with no markup, and SMS/MMS fallback is billed at the same published rates.

RCS Agent: $250/month (includes the web app, REST API, AI bot builder, shared inbox, analytics and support). RCS Sender ID: $250 setup + $250/month.

Sending identities: local 10DLC or toll-free number $0.50 setup + $0.50/month; short code $500 setup + $500/month; vanity short code $1,000 setup + $1,000/month. One-time carrier/registration fees (TCR brand registration, vetting, T-Mobile activation) are passed through at cost.

Optional AI add-ons: AI Starter $20/month (~400 conversations) or AI Pro $90/month (~1,500 conversations).

Free, no-card-required RCS sender ID test available. Full rate card is published on the SimplyRCS pricing page.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • SimplyRCS workflow and automation features are useful when a customer journey has several steps. Visual workflow tools make it easier to think through what should happen after a customer receives or responds to a message.
  • I like the business branding in the messaging experience. Having the company name, logo and verification visible makes the message feel more identifiable than an ordinary text from an unknown number. Rich content is another nice addition.
  • For support use cases, rich media is particularly helpful. Customers can share photos or videos when explaining an issue and interactive replies make it easier to guide them through simple steps. Conversations can also be managed and assigned when needed.
  • I like that SimplyRCS combines normal messaging with richer content. We can use business branding, images, videos, carousels, call to action buttons and fast replies in the same customer communication flow. That makes things like appointment reminders, purchase updates, promotions and support messages more practical. The workflow automation is also useful when there are several customer steps to manage. It saves the team from handling every interaction manually.
  • SimplyRCS helped my team enable new-gen two-way communication that helped us increase the conversion rate and allowed us to send promotional and shipping updates directly to their message inbox. It is super easy to use, and onboarding was seamless. The ui design is intuitive.

Cons

  • For more complicated workflows, I'd like to see additional customization options. The basic workflow approach is straightforward, but advanced requirements may need more configuration.
  • Quality of the experience can depend on network and carrier support. Thats something teams need to consider when planning campaigns.
  • Initial setup may take some time for teams that aren't already familiar with RCS. More technical guidnace during setup would be useful.
  • There is still some dependence on carrier and device support. If the customer doesn't have RCS available, the message may fall back to SMS, so you can't always rely on the full rich media experience. Some advanced customization and integrations could also be deeper.
  • Had a pretty smooth experience, no downside to share.

Pros & Cons from Real Users

Pros

  • It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse.
  • They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them.

Cons

  • They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset! The problem persists for a few months now.
  • As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mash Technologies Corporation
Founded: 2020
United States
simplyrcs.ai/

Company Information

Sinch
Founded: 2008
Sweden
www.sinch.com

Alternatives

Alternatives

Falkon SMS

Falkon SMS

Falkon Systems

Categories

Categories

Integrations

Bloomreach
Boost.ai
Chatlayer by Sinch
Comarch Loyalty Marketing Platform
Cordial
Digitail
Do Status
Facebook Messenger
GoHighLevel
Instagram
Mapp Marketing Cloud
Raven
Rayven
Retainly
RevenueBase
SAP Store
Sinch Contact Pro
Solutions by Text
SuprSend
WhatsApp

Integrations

Bloomreach
Boost.ai
Chatlayer by Sinch
Comarch Loyalty Marketing Platform
Cordial
Digitail
Do Status
Facebook Messenger
GoHighLevel
Instagram
Mapp Marketing Cloud
Raven
Rayven
Retainly
RevenueBase
SAP Store
Sinch Contact Pro
Solutions by Text
SuprSend
WhatsApp
Claim SimplyRCS and update features and information
Claim SimplyRCS and update features and information
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