Simplesat vs. Teleportivity Comparison


Simplesat Pronto Holdings	Teleportivity	+	+
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About Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!	About The way we communicate and run our businesses is evolving. But the Intercom – that crucial first point of connection – isn’t. So say goodbye to bulky intercom hardware. Say goodbye to visitor wait times. Say goodbye to an unproductive workforce. With QR Video Intercom, simply place your QR Code anywhere for unparalleled communication and support. Large-scale loading docks, distribution centers and delivery areas can be complex and overwhelming. But with QR VIDEO INTERCOM, even the biggest facilities can be managed with the smallest teams. Whoever said you can only be in one place at a time, obviously hadn’t used QR Video Intercom. The cloud-based communication system gives you complete control over every point of every facility, so you can manage it all with ease. Designed to effortlessly connect with popular products you use every day. You can now, quite literally, open the door and welcome people into a world of integrated access functionality.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience - IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask	Audience Businesses searching for a solution to improve their services and increase sales
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99/month All inclusive pricing - Unlimited customers, users, and surveys. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 4.5 / 5 ease 4.0 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy. I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well. Cons With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Pronto Holdings Founded: 2016 United States www.simplesat.io	Company Information Teleportivity Australia teleportivity.com
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Categories Customer Feedback Supported Customer Satisfaction Supported NPS Supported Survey Supported	Categories Customer Service Supported Live Chat Supported Video Conferencing Supported Web Conferencing Supported
Show More Features Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported	Show More Features Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Not Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Not Supported Virtual Assistant Not Supported Workflow Management Not Supported Live Chat Features Canned Responses Not Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Not Supported Screen Sharing Not Supported Third Party Integration Not Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Not Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Not Supported Private Chat Not Supported Real-Time Chat Supported Record & Playback Ability Not Supported Screen Sharing Not Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Not Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Not Supported Private Chat Not Supported Real-Time Chat Supported Record & Playback Ability Not Supported Screen Sharing Not Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported
Integrations CodeTwo Email Signatures 365 Supported Datto RMM Supported Datto Workplace Supported HubSpot Marketing Hub Supported Intercom Supported Kaseya BMS Supported Kaseya VSA Supported Kayako Supported Klaviyo Supported Maileon Supported Microsoft Outlook Supported Microsoft Teams Supported Salesforce Supported ServiceNow Supported Slack Supported Supermetrics Supported Syncro Supported Wufoo Supported Zendesk Explore Supported Zoho Desk Supported Show More Integrations View All 53 Integrations	Integrations CodeTwo Email Signatures 365 Not Supported Datto RMM Not Supported Datto Workplace Not Supported HubSpot Marketing Hub Not Supported Intercom Not Supported Kaseya BMS Not Supported Kaseya VSA Not Supported Kayako Not Supported Klaviyo Not Supported Maileon Not Supported Microsoft Outlook Not Supported Microsoft Teams Not Supported Salesforce Not Supported ServiceNow Not Supported Slack Not Supported Supermetrics Not Supported Syncro Not Supported Wufoo Not Supported Zendesk Explore Not Supported Zoho Desk Not Supported Show More Integrations
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