Simplesat

Simplesat

Pronto Holdings
SurveyCXM

SurveyCXM

QDegrees Services
+
+

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About

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

About

SurveyCXM (Net Promoter Score Software) helps you identify your loyal customers. It offers a user-friendly interface for creating and customizing surveys.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

- IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

Audience

Every type of business

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.
  • I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well.

Cons

  • With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly
  • I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Pronto Holdings
Founded: 2016
United States
www.simplesat.io

Company Information

QDegrees Services
Founded: 2023
India
www.qdegrees.com

Alternatives

BizRatings

BizRatings

BizRatings.com

Alternatives

Promoter Ninja

Promoter Ninja

Hoshinplan Strategy
Thermostat

Thermostat

Thermostat.io
Vantage Pulse

Vantage Pulse

Vantage Circle

Categories

Customer Feedback Supported
NPS Supported
Survey Supported

Categories

NPS Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

Accelo Supported
CodeTwo Email Signatures 365 Supported
Datto RMM Supported
Easyflow Supported
Exclaimer Supported
Freshdesk Supported
Freshservice Supported
Jira Service Management Supported
Kaseya BMS Supported
Kustomer Supported
Mailchimp Supported
Microsoft Teams Supported
ScalePad Lifecycle Insights Supported
Signature 365 Supported
Spiceworks MSP Supported
Strategy Overview Supported
WHMCS Supported
Workers by Delos Supported
Zapier Supported
Zoho Desk Supported

Integrations

Accelo Not Supported
CodeTwo Email Signatures 365 Not Supported
Datto RMM Not Supported
Easyflow Not Supported
Exclaimer Not Supported
Freshdesk Not Supported
Freshservice Not Supported
Jira Service Management Not Supported
Kaseya BMS Not Supported
Kustomer Not Supported
Mailchimp Not Supported
Microsoft Teams Not Supported
ScalePad Lifecycle Insights Not Supported
Signature 365 Not Supported
Spiceworks MSP Not Supported
Strategy Overview Not Supported
WHMCS Not Supported
Workers by Delos Not Supported
Zapier Not Supported
Zoho Desk Not Supported
Claim Simplesat and update features and information
Claim Simplesat and update features and information
Claim SurveyCXM and update features and information
Claim SurveyCXM and update features and information