SimpleVoIP

SimpleVoIP

Novatrope, Inc.
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About

SimpleVoIP is an AI phone answering service for small businesses. Instead of paying $22–27/hour for a call-center agent, you get five full-time AI phone agents working 24/7 for $99/month — no setup fee, and a free 30-day trial. The AI answers inbound calls in fluent, unaccented English and Spanish (plus 20 other languages), speaking naturally with callers. It learns your business facts from your website and manuals and answers 50–90% of calls right out of the box. When it hits a question it can't handle, it transfers the caller to a human — no hold music for simple stuff, no wasted agent time. What makes it different: it learns on the job. When a call goes to a human agent, the system studies how your best people handle the hard questions — tone, reasoning, de-escalation — and adds that to its knowledge base, so it handles more over time. You also get a printed transcript of every call. Setup is one step: use the US phone number included, or forward your existing number.

About

THAT WAS AI is a cloud-based AI voice support agent for Shopify merchants. It connects a Shopify store’s catalog, order, customer, and policy information to a phone assistant that answers inbound customer calls and can place orders, check order status, update eligible shipping addresses, cancel eligible unfulfilled orders, and answer product questions. For issues outside its configured permissions or confidence, it can create a support ticket or transfer the call to a human with conversation context. Merchants can connect a new phone number through Twilio or use an existing number through a SIP trunk. The product also supports outbound calls to shoppers who abandon carts, with the assistant able to answer questions and assist with purchases. A dashboard provides call logs, transcripts, summaries, and analytics. It is designed for Shopify store owners and support teams handling phone-based service and order inquiries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses (primary), mid-sized businesses

Audience

Shopify store owners

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Novatrope, Inc.
Founded: 1986
United States
simplevoip.dev

Company Information

THAT WAS AI
Founded: 2024
India
www.thatwasai.com

Alternatives

Alternatives

Ovebot

Ovebot

AWeb Design SRL

Categories

AI Voice Agents Supported

Categories

AI Voice Agents Supported

Integrations

Shopify Not Supported
Twilio Not Supported

Integrations

Shopify Supported
Twilio Supported
Claim SimpleVoIP and update features and information
Claim SimpleVoIP and update features and information
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