Related Products
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About
Simla.com is a multi-agent platform that helps you to convert your WhatsApp, Facebook and Instagram conversations with clients into sales and improves your customer service.
Simla.com unites in a single window all your accounts in social networks and groups together all the dialogues from multiple channels. You won't lose clients or miss a single message anymore.
The platform allows you to automate your work with chats:
Launch chatbots,
Create automated and instant answers,
Automatically distribute dialogs between your sales managers, etc.
Analyze your business, control the performance of your employees and build your precise customer database.
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About
Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Businesses seeking a CRM solution to improve chats, sales, tasks and customer base
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Audience
Companies searching for a solution to streamline and enhance their customer service processes and sales interactions across messaging platforms
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$40 per month
Free Version
Supported
Free Trial
Supported
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Pricing
$109 per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSimla.com
Founded: 2014
www.simla.com
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Company InformationWhaticket
Founded: 2020
United States
whaticket.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Not Supported
Document Storage
Not Supported
Email Marketing
Not Supported
Internal Chat Integration
Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Not Supported
Mobile Access
Supported
Quotes / Proposals
Not Supported
Segmentation
Not Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
Social CRM Features
Calendar/Reminder System
Supported
Customer Support
Supported
Email Marketing
Not Supported
Lead Capture
Not Supported
Lead Nurturing
Not Supported
Live Chat
Supported
Marketing Automation Integration
Not Supported
Multi-Channel Social Integration
Supported
Social Media Monitoring
Not Supported
Task Management
Supported
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Integrations
Facebook
Supported
Instagram
Supported
WhatsApp
Supported
Facebook Messenger
Not Supported
Google Analytics
Supported
OpenCart
Supported
PrestaShop
Supported
Shopify
Supported
WooCommerce
Supported
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Integrations
Facebook
Supported
Instagram
Supported
WhatsApp
Supported
Facebook Messenger
Supported
Google Analytics
Not Supported
OpenCart
Not Supported
PrestaShop
Not Supported
Shopify
Not Supported
WooCommerce
Not Supported
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