SimboConnect

SimboConnect

Simbo AI
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About

SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed. SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place. SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.

About

Syllable brings empathy, transparency, and intelligence to every patient touchpoint outside the hospital. In 2020, Syllable communicated with 45 million Americans through text and chat about access to care related to appointments, primary care, specialty care, and COVID-19. Syllable automated 4 million patient encounters through voice only and represents access for patients to 21,645 physicians. The leading health system call center solution empowers patients and eases operational burdens. Syllable removes communication barriers between patients and the care they need when they need it. Patients deserve and now expect a nimble and frictionless end-to-end healthcare experience. They must often navigate an elaborate maze of call transfers, long hold times, and clunky websites to access the front door to care. Syllable works with many of the largest and most respected healthcare providers across the country.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare, Hospitals, Health Center, Clinics, Medical facilities

Audience

Physicians and clinicians looking for a solution to improve the quality of their services and communication with patients

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Simbo AI
Founded: 2019
United States
www.simbo.ai/

Company Information

Syllable
United States
syllable.ai/

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Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim SimboConnect and update features and information
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