SimboConnectSimbo AI
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About
SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed.
SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place.
SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.
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About
Syllable brings empathy, transparency, and intelligence to every patient touchpoint outside the hospital. In 2020, Syllable communicated with 45 million Americans through text and chat about access to care related to appointments, primary care, specialty care, and COVID-19. Syllable automated 4 million patient encounters through voice only and represents access for patients to 21,645 physicians. The leading health system call center solution empowers patients and eases operational burdens. Syllable removes communication barriers between patients and the care they need when they need it. Patients deserve and now expect a nimble and frictionless end-to-end healthcare experience. They must often navigate an elaborate maze of call transfers, long hold times, and clunky websites to access the front door to care. Syllable works with many of the largest and most respected healthcare providers across the country.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Healthcare, Hospitals, Health Center, Clinics, Medical facilities
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Audience
Physicians and clinicians looking for a solution to improve the quality of their services and communication with patients
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSimbo AI
Founded: 2019
United States
www.simbo.ai/
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Company InformationSyllable
United States
syllable.ai/
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Integrations
No info available.
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Integrations
No info available.
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