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About

Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC | Short code | Toll-free | RCS: RCS Rich | RCS Media through API & No-Code Platform Voice: SIP Trunking | VoIP | Termination | Origination Numbers/DIDs: Local, short code & toll-free numbers | BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) | Carrier Information | Carrier Type (Fixed or Wireless) | Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support.

About

Engage your customers like never before - on any channel. CPaaS and APIs for SMS, Voice, Video & Verification. Reach every mobile phone on the planet, in seconds or less. Engaging your customers the right way can help you more than double webshop orders. We know - we helped a major telco company do just that with a friendly online chatbot. We helped a major automative company re-engage and convert end-of-funnel prospects not responding to email. The results of the personalized Rich SMS campaign speak for themselves. Are your customers missing appointments? Engaging SMS reminders help both them and you, making you more revenue. Tried and trusted by developers around the world. Build with confidence and boost your business - with just a few lines of code. Get closer to your customers and add value to every step of their journey.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Software developers, SaaS companies, BPOs, call centers, contact centers, marketing agencies, real estate companies, insurance companies, fintech companies, healthcare companies

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19
Pay as you go
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 4.8 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros from Real Users

Pros

  • I like how versatile and indispensable it has become—both for our company and for us, the people who are part of it. I like that it automatically responds to messages from our customers. It enables us to improve our customer service more easily and cost-effectively. I like the user interface for its simplicity and its interactive capabilities.
  • It's amazing software, It's easy to acquire, Thanks to signalmash, we acquire local phone numbers in different regions effectively and instantly. This allowed us to scale our technical support department without the typical delays of traditional providers. Call latency is virtually nonexistent, and integration with our existing crm was seamless. Furthermore, the dashboard offers real-time analytics that are essential for measuring daily call volume.
  • The platform enhances my digital sales strategy by enabling immediate and automated communication after a customer abandons their purchase. I value the ability to send dynamic coupons via SMS, which accelerates customer decision-making and significantly increases our store's average order value.
  • 1. Excellent tool for voice call-based communication with TCPA compliance. 2. Supports modern RCS (Rich Communication Service). 3. Support WhatsApp communication for OTP verification, delivery status and promotional messages with attached image. 4. The user interface is intuitive. 5. Provides instant lead alert to approach without wasting time.
  • Signalmash stands out for offering granular visibility into messaging expenses, allowing me to create highly accurate financial projections for the next quarter. I especially value the ease of auditing the return on investment for each automated campaign, thus optimizing institutional cash flow.
  • We are using signalmash to connect to our clients world wide via trunk calls. Setup is easy and requires some coding knowledge. Uninterrupted voice call and IVR help us to connect to clients and to improve our business.
  • We have incorporated their SMS API into our signup process for Two-Factor Authentication. The platform provides end-to-end encryption of our critical authentication triggers. We also depend on their STIR/SHAKEN certification to guarantee our verification calls don't get flagged as scams. The platform assists us in preventing malicious registrations of "bot" accounts using phone number reputation detection.
  • Building an omnichannel marketing campaign with Signalmash was seamless. The prebuilt templates are appealing and useful in a wide spectrum of campaigns. The messaging APIs worked perfectly for our WhatsApp campaign. Offer real-time message delivery.
  • Our team use this tool for SMS marketing purpose. We can easily schedules high-volume SMS for special events schedules. We can create dynamic fields for each SMS with the customer's name. Platform manages opt-out (STOP) requests automatically to keep us compliant with the rules.
  • Signalmash enhances my financial management by offering a predictable cost model for our mass promotional communications and transactional alerts. I value the transparency of its billing, which allows me to allocate expenses with surgical precision to each retail business unit.

Pros & Cons from Real Users

Pros

  • It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse.
  • They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them.

Cons

  • They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset! The problem persists for a few months now.
  • As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Signalmash
Founded: 2020
United States
signalmash.com

Company Information

Sinch
Founded: 2008
Sweden
www.sinch.com

Alternatives

Alternatives

smsmode

smsmode

smsmode©
MirrorFly

MirrorFly

CONTUS TECH

Categories

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Integrations

Axis LMS
Bloomreach
Boost.ai
Chatlayer by Sinch
Comarch Loyalty Marketing Platform
Cordial
Digitail
Do Status
Facebook Messenger
Inya.ai
Mapp Marketing Cloud
MessageMedia
Operata
Rayven
RevenueBase
SAP Store
Sinch Contact Pro
Solutions by Text
Stackreaction
WhatsApp

Integrations

Axis LMS
Bloomreach
Boost.ai
Chatlayer by Sinch
Comarch Loyalty Marketing Platform
Cordial
Digitail
Do Status
Facebook Messenger
Inya.ai
Mapp Marketing Cloud
MessageMedia
Operata
Rayven
RevenueBase
SAP Store
Sinch Contact Pro
Solutions by Text
Stackreaction
WhatsApp
Claim Sinch and update features and information
Claim Sinch and update features and information