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About

Shout About Us is an API-first review management platform that enables software companies, marketplaces, and agencies to integrate online reputation management capabilities into their products. The platform connects with more than 80 review sites, including Google, Facebook, Yelp, Trustpilot, and TripAdvisor. Its APIs provide access to customer reviews, ratings, sentiment data, review responses, and competitive insights. Businesses can automate review requests through email, SMS, and QR codes while generating and publishing responses to customer feedback. Shout About Us also supports review removal requests, AI-powered analytics, and the collection and verification of first-party reviews. Its white-label infrastructure allows organizations to offer review management services under their own branding without developing and maintaining the underlying technology.

About

SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SaaS providers, software developers, online marketplaces, digital marketing agencies, reputation management companies, enterprise platforms, and multi-location business service providers seeking to integrate review monitoring, review generation, customer feedback analytics, and automated reputation management into their products

Audience

Local service-based businesses that want to automate review requests, manage customer feedback, and grow their online reputation to attract more customers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.50/location/month
$0.50 to $3.00 per location per month plus usage
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Shout About Us
Founded: 2012
United States
www.shoutaboutus.com

Company Information

SurgePoint
www.thesurgepoint.com

Alternatives

Alternatives

Categories

Review Management Supported

Categories

Integrations

Facebook Supported
Google Supported
Yelp Supported
Angi Not Supported
Google Business Profile Not Supported
Healthgrades Not Supported
Housecall Pro Not Supported
HubSpot CRM Not Supported
Jobber Not Supported
Mindbody Not Supported
Salesforce Not Supported
ServiceTitan Not Supported
Tripadvisor Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Facebook Supported
Google Supported
Yelp Supported
Angi Supported
Google Business Profile Supported
Healthgrades Supported
Housecall Pro Supported
HubSpot CRM Supported
Jobber Supported
Mindbody Supported
Salesforce Supported
ServiceTitan Supported
Tripadvisor Supported
Zendesk Supported
Zoho CRM Supported
Claim Shout About Us and update features and information
Claim Shout About Us and update features and information
Claim SurgePoint and update features and information
Claim SurgePoint and update features and information