SharedBoxEverygood
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ZicktZickt Ltd
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Related Products
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About
Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like support@your.domain without sharing passwords among team members.
SharedBox connects to your Twitter account and any email you currently use. You can also get an @in.sharedbox.app email you can setup forwarding to. Twitter mentions, DMs and incoming emails to your connected email or your in.sharedbox.app email gets delivered to your preferred Slack channel. Review with your team and reply once ready. Every account comes with a support site your users can send and manage their support requests from. You get a free supportby.email subdomain and can also use your custom domain. No new installation or application required. Use a tool your team is already familiar with—Slack. Add multiple emails and Twitter accounts to your Slack workspace.
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About
Zickt is a multi-channel customer communication platform that routes web chat, email, and form submissions into your Slack workspace. Your team responds in seconds from the tool they already use — no dashboard, no tab-switching.
Built for growing support teams, Zickt brings every customer conversation into a unified inbox with smart routing, team assignments, and private notes. Get complete customer context with full conversation history, custom fields, and company data.
Key features:
- Multi-channel support: web chat, email, and forms in one place
- Slack-native: reply to customers directly from Slack channels
- Smart routing: automatically assign conversations to the right team
- Team collaboration: private notes, assignments, and handoffs
- Customer context: full history, custom fields, company profiles
- Simple setup in 15 minutes
Zickt offers predictable, conversation-based pricing with no hidden fees.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations that want a shared inbox and help desk tool built on Slack
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Audience
Growing support teams and SMBs using Slack who need multi-channel customer communication.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19.00/month
Free Version
Free Trial
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Pricing
$29/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEverygood
Founded: 2018
Nigeria
sharedbox.app
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Company InformationZickt Ltd
Founded: 2025
United Kingdom
zickt.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Email Management Features
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
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Integrations
Slack
Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
X (Twitter)
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Integrations
Slack
Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
X (Twitter)
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