SharedBoxEverygood
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ZicktZickt Ltd
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Related Products
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About
Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like support@your.domain without sharing passwords among team members.
SharedBox connects to your Twitter account and any email you currently use. You can also get an @in.sharedbox.app email you can setup forwarding to. Twitter mentions, DMs and incoming emails to your connected email or your in.sharedbox.app email gets delivered to your preferred Slack channel. Review with your team and reply once ready. Every account comes with a support site your users can send and manage their support requests from. You get a free supportby.email subdomain and can also use your custom domain. No new installation or application required. Use a tool your team is already familiar with—Slack. Add multiple emails and Twitter accounts to your Slack workspace.
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About
Zickt is a multi-channel customer communication platform that routes web chat, email, and form submissions into your Slack workspace. Your team responds in seconds from the tool they already use — no dashboard, no tab-switching.
Built for growing support teams, Zickt brings every customer conversation into a unified inbox with smart routing, team assignments, and private notes. Get complete customer context with full conversation history, custom fields, and company data.
Key features:
- Multi-channel support: web chat, email, and forms in one place
- Slack-native: reply to customers directly from Slack channels
- Smart routing: automatically assign conversations to the right team
- Team collaboration: private notes, assignments, and handoffs
- Customer context: full history, custom fields, company profiles
- Simple setup in 15 minutes
Zickt offers predictable, conversation-based pricing with no hidden fees.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want a shared inbox and help desk tool built on Slack
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Audience
Growing support teams and SMBs using Slack who need multi-channel customer communication.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19.00/month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$29/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationEverygood
Founded: 2018
Nigeria
sharedbox.app
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Company InformationZickt Ltd
Founded: 2025
United Kingdom
zickt.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Email Management Features
Data Recovery
Not Supported
Email Archiving
Not Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Supported
Email Recall
Not Supported
Queue Manager
Not Supported
Response Management
Supported
Routing
Not Supported
Shared Inboxes
Supported
Signature Management
Supported
Spam Blocker
Not Supported
Whitelisting / Blacklisting
Supported
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Integrations
Slack
Supported
Gmail
Supported
Google Workspace
Supported
Microsoft 365
Supported
Microsoft Outlook
Supported
X (Twitter)
Supported
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Integrations
Slack
Supported
Gmail
Not Supported
Google Workspace
Not Supported
Microsoft 365
Not Supported
Microsoft Outlook
Not Supported
X (Twitter)
Not Supported
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