SharedBox

SharedBox

Everygood
Zickt

Zickt

Zickt Ltd
+
+

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About

Manage customer support and communication directly from Slack. Send and receive emails, tweets and direct messages in Slack. Collaborate effectively on shared email and twitter accounts like support@your.domain without sharing passwords among team members. SharedBox connects to your Twitter account and any email you currently use. You can also get an @in.sharedbox.app email you can setup forwarding to. Twitter mentions, DMs and incoming emails to your connected email or your in.sharedbox.app email gets delivered to your preferred Slack channel. Review with your team and reply once ready. Every account comes with a support site your users can send and manage their support requests from. You get a free supportby.email subdomain and can also use your custom domain. No new installation or application required. Use a tool your team is already familiar with—Slack. Add multiple emails and Twitter accounts to your Slack workspace.

About

Zickt is a multi-channel customer communication platform that routes web chat, email, and form submissions into your Slack workspace. Your team responds in seconds from the tool they already use — no dashboard, no tab-switching. Built for growing support teams, Zickt brings every customer conversation into a unified inbox with smart routing, team assignments, and private notes. Get complete customer context with full conversation history, custom fields, and company data. Key features: - Multi-channel support: web chat, email, and forms in one place - Slack-native: reply to customers directly from Slack channels - Smart routing: automatically assign conversations to the right team - Team collaboration: private notes, assignments, and handoffs - Customer context: full history, custom fields, company profiles - Simple setup in 15 minutes Zickt offers predictable, conversation-based pricing with no hidden fees.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want a shared inbox and help desk tool built on Slack

Audience

Growing support teams and SMBs using Slack who need multi-channel customer communication.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.00/month
Free Version Supported
Free Trial Not Supported

Pricing

$29/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • #1- SharedBox also supports Slack app integrations. #2- Very convenient to respond to inbound emails. #3- Simple to integrate and implement. #4- It Supports Gmail, outlook, own domain emails and many services.

Cons

  • #1- We had an overall positive experience with it.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Everygood
Founded: 2018
Nigeria
sharedbox.app

Company Information

Zickt Ltd
Founded: 2025
United Kingdom
zickt.com

Alternatives

Alternatives

NestDesk

NestDesk

NestScale

Categories

Email Management Supported

Categories

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Supported

Integrations

Slack Supported
Gmail Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
X (Twitter) Supported

Integrations

Slack Supported
Gmail Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
X (Twitter) Not Supported
Claim SharedBox and update features and information
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