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About
Capture real feedback when users interact with your product. Our AI then turns it into actionable tasks. Gather direct insights from customers. Address issues quickly and privately while celebrating positive feedback publicly. Topic modeling turns feedback into prioritized tasks, sorted by feedback volume. Provide a link or CSV file during onboarding, and we'll turn your feedback into tasks. Use sentiment analysis to guide positive feedback to review platforms. Analyzing thousands of hours of recordings used to be impossible without a massive team. Seven24 collects and analyzes feedback to determine sentiment. Positive feedback prompts users to leave reviews on platforms like Google Maps and Trustpilot. Negative feedback generates actionable tasks in your dashboard, helping you address issues quickly and earn customer loyalty. Analyzing thousands of hours of feedback used to require a large team. Now, with Seven24’s generative AI, the process is effortless.
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About
Connect, understand and prioritize customer feedback in a central, collaborative platform. Get clear insights with AI-driven thematic and sentiment analysis. Get the best out of your customer feedback with leading-edge theme and sentiment analysis, to reveal the insights that move important metrics in your business. Connect your feedback from online reviews, chat, surveys, and more with one-click integrations. Thematic can automatically redact data, easing the way teams use feedback, in a safe and compliant way. Thematic tags feedback for you with themes and sentiment as they emerge, and quantifies repeated themes. Use search tools to discover similar themes and get more insight. Easily modify themes with controls like edit, ignore and merge. Discover top issues with powerful analysis tools. Use filtering controls to segment and refine your results by structured data. Set up alerts for emergent issues and quickly click through to discover exact root causes.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies requiring a solution to collect and analyze feedback to determine sentiment
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Audience
Businesses searching for a solution to improve their services and increase sales
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSeven24
Canada
www.seven24.ai/
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Company InformationThematic
Founded: 2015
New Zealand
www.getthematic.com
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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