ServiceWarrior

ServiceWarrior

DesertMicro
SmartServ

SmartServ

1.0 out of 5 stars
ServiceWarrior SmartServ

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ServiceWarrior:

About

ServiceWarrior is a trusted workforce optimization solution that helps field service companies increase the productivity of their field technicians and office staff. With ServiceWarrior, field service technicians can quickly access work orders in real time, process payments and collect signatures, and take advantage of interactive office communication. Meanwhile, managers and office staff can track technician location and progress, dispatch work orders, log reports for DOT compliance, and eliminate excess paperwork. ServiceWarrior works on any Android device. Enter a new customer, create a work order, a view which driver is nearest, and dispatch the order to that driver, typically under one minute. Some of the money-saving features include tracking fuel expenses, easier monitoring or your field employees' time, on-site payment collection, and inventory management.
SmartServ:

About

Our software is configured for family-owned field service businesses to automate operations, communication & jobs. Gain insights of your biggest income drivers with dashboard and reports. Identify best performers in your office and field staff. Track jobs, tickets, memberships sold, revenue generated & missed. Eliminate double entry & manual work with Quickbooks auto-sync. track all technicians, job hours, payroll. See every customer’s history with call integration. With the digitized process techs can upload notes, images & checklists for any job. Instant customer information & invoices on the field. Collect payments on job completion. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office.
ServiceWarrior:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
SmartServ:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
ServiceWarrior:

Audience

Field service companies seeking a customizable electronic job sheet systems for their teams
SmartServ:

Audience

Field service businesses seeking a solution to facilitate their work
ServiceWarrior:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SmartServ:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
ServiceWarrior:

API

Offers API Not Supported
SmartServ:

API

Offers API Not Supported
ServiceWarrior:

Screenshots and Videos

SmartServ:

Screenshots and Videos

ServiceWarrior:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
SmartServ:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
ServiceWarrior:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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SmartServ:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
SmartServ:

Pros & Cons from Real Users

Pros

  • NONE, they were great at selling us on a dream. They were great at making promises that they could not provide. We kept getting the excuses... "We are beta testing it!"

Cons

  • They demanded that we pay 3 years in advance to use their software. We have a contract releasing funds if we decided to not go with their software. We canceled and now they will not return our phone calls or emails!!!
ServiceWarrior:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
SmartServ:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
ServiceWarrior:

Company Information

DesertMicro
Founded: 1787
United States
www.servicewarrior.com
SmartServ:

Company Information

SmartServ
Founded: 2017
United States
www.smartserv.io
ServiceWarrior:

Alternatives

FieldEdge

FieldEdge

Xplor
SmartServ:

Alternatives

BuildOps

BuildOps

4.9 out of 5 stars
ServiceWarrior:
SmartServ

SmartServ

1.0 out of 5 stars
SmartServ:
ServiceWarrior:
SmartServ:
FieldEdge

FieldEdge

Xplor
ServiceWarrior:
TankSpotter

TankSpotter

Digital Software Services
SmartServ:
ServiceWarrior:
SmartServ:
ServiceWarrior:

Categories

SmartServ:

Categories

Fire Inspection Supported
HVAC Supported
Service Dispatch Supported
ServiceWarrior:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Home Health Care Features

Billing & Invoicing Supported
Charting Supported
Electronic Signature Supported
Employee Tracking Supported
Medication Database Supported
Patient Intake Supported
Scheduling Supported
Time / Task Reporting Supported
SmartServ:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
ServiceWarrior:

Integrations

No info available.
SmartServ:

Integrations

No info available.
ServiceWarrior:
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SmartServ:
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