eCockpit

eCockpit

AHK Softwaregutachten.at e.U.
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About

ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe. Deliver faster, smarter service to your customers with our integrated field service management suite. Our self-service consumer portal empowers and delights customers with real-time job status updates, field worker location, and two-way communication that improves visibility throughout the service lifecycle, from wherever they are.

About

eCockpit is a modular cloud-based CRM and ERP platform for small and medium-sized businesses. It connects customer and contact management, offers and invoices, recurring billing, time and service tracking, employee administration, tasks, calendars, newsletters, SMS, business journals, document storage, delivery notes, route and field-service workflows, photo documentation, cash register functions, accounting exports, VoIP, barcode scanners and receipt printers in one system. Mobile workflows support employees in the field with tasks, working times, photos, locations, delivery documentation and signatures. eCockpit helps SMEs replace isolated tools, create consistent digital processes and automate recurring administrative work while receiving personal, regional support.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Field operations managers wanting to optimize their processes through a field management software solution

Audience

Small and medium-sized businesses, trades, service companies, field-service teams, agencies and organizations in Austria and the DACH region that want to manage operational workflows in one affordable platform.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

€99/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ServicePower
Founded: 1996
United States
www.servicepower.com

Company Information

AHK Softwaregutachten.at e.U.
Austria
ecockpit.at/

Alternatives

Alternatives

FSM Grid

FSM Grid

FSM Global
ServiceMobility

ServiceMobility

ServicePower

Categories

HVAC Supported
Service Dispatch Supported
Work Order Supported

Categories

CRM Supported
ERP Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Ayla IoT Platform Supported
ServiceWorks Supported

Integrations

Ayla IoT Platform Not Supported
ServiceWorks Not Supported
Claim ServicePower and update features and information
Claim ServicePower and update features and information
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