TechCX

TechCX

IVO
4.0 out of 5 stars
ServicePal TechCX

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ServicePal:

About

If your business calls for mobile workers to provide scheduled or on-demand field services, then ServicePal is for you. From installing or fixing high-value equipment to delivering any commercial or residential service, ServicePal provides a simple, flexible and cost-effective solution to manage your service work and get the job done right. ServicePal is designed to work across many field service disciplines. ServicePal is a pay-as-you-go subscription service, and we do not require a long-term commitment. If you cancel, you will be billed for the current billing period only. Our 5-star rated mobile apps are available for iPad only at the moment. We do not currently support Android-based devices. When you create an account, you get instant access to all features on the Premium plan. No credit card is required. We will help you get setup for success. Our on-boarding specialists will gladly help you get off to a good start. We have done this for thousands of service professionals.
TechCX:

About

When it comes to delivering results in large projects most organizations struggle. At IVO we believe it doesn’t have to be this way. Not when the company engages the best specialist technology implementation partner to introduce the optimum technological solution into their business. From a company perspective, this delivers significant improvements in business processes, allowing a greater ability to forecast, plan and schedule, less downtime for employees, more on-time delivery, and less capital spent managing the entire process. When delivering operational efficiency and customer satisfaction, two factors combine the company enjoys an increase in both customer loyalty and profitability. The bottom line? Better business performance brought to you by the Digital Transformation experts at IVO. Our industry knowledge is second to none in our region, so we are uniquely qualified to support the most efficient implementation of Field Service Cloud.
ServicePal:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
TechCX:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ServicePal:

Audience

Field service businesses seeking a solution to facilitate their work
TechCX:

Audience

Companies, businesses and brands interested in a solution to improve their customer experience services
ServicePal:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
TechCX:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ServicePal:

API

Offers API Not Supported
TechCX:

API

Offers API Not Supported
ServicePal:

Screenshots and Videos

TechCX:

Screenshots and Videos

ServicePal:

Pricing

$29 per month
Free Version Not Supported
Free Trial Supported
TechCX:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ServicePal:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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TechCX:

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5
ServicePal:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
TechCX:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
ServicePal:

Company Information

ServicePal
Founded: 2011
United States
servicepal.com
TechCX:

Company Information

IVO
United States
ivo.co.nz/tech-cx-the-ideal-customer-experience
ServicePal:

Alternatives

TechCX:

Alternatives

opsmanager

opsmanager

Venitek Solutions
ServicePal:
Field Force Tracker

Field Force Tracker

Rapidsoft Systems
5.0 out of 5 stars
TechCX:
ServicePal:
TechCX:
ServicePal:
TechCX:
ServicePal:
TechCX:
Key2Act

Key2Act

KEY2ACT
ServicePal:

Categories

TechCX:

Categories

ServicePal:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
TechCX:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported
ServicePal:

Integrations

No info available.
TechCX:

Integrations

No info available.
ServicePal:
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Claim ServicePal and update features and information
TechCX:
Claim TechCX and update features and information
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