ServiceMonster

ServiceMonster

Principal Focus
Summit Service System

Summit Service System

Ritam Technologies
+
+

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About

From scheduling jobs & managing work orders to invoicing customers & automating follow-up marketing, we've got you covered. Schedule jobs, take notes, create invoices, take payments, and manage your technicians and their routes. Business management simplified. With a focus on client retention, ServiceMonster's automated marketing tools will keep you top-of-mind with your customers. With the power of our mobile app, you can run your entire business from a phone or tablet. No more paper. No more mess. From single owner-operators to regional fleets, ServiceMonster provides simplicity and control over your technicians and your schedule. ServiceMonster lets you know what steps to take before, during, and after a job. Collect customer signatures & apply payments from your phone. The power of your data in your hands. With our in-depth reporting & KPI dashboards, you always know what's going on in your business.

About

Whether performing services scheduled in advance or on an emergency response basis, Summit Service System helps you regain control of your business, improve customer service and job management, and build your business with automatic scheduling of next services (contracts) or automatic repeat business reminders (customer marketing). Service frequencies are tunable to each job, with complete details, diagrams, site photos, and parts inventory control for each technician. Flat-rate pricing or detailed invoicing capabilities are included. Workflow is managed with the Summit dispatch screen, where you have control over technicians' schedules, jobs by priority and service date/time. Additional information screens allow tracking of site tank details, lab samples, manifests, and disposal information. Grease and bio-fuel collectors can quickly manage customer reimbursements. When jobs are completed, a few clicks transform the work orders into payments and invoices.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking a solution to strengthen their service business

Audience

Equipment rental businesses in need of a tool to improve customer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$80 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Principal Focus
Founded: 2003
United States
www.servicemonster.net

Company Information

Ritam Technologies
Founded: 1981
United States
www.ritam.com/serviceprogram

Alternatives

WorkWell

WorkWell

WorkWell Software

Alternatives

Rental360

Rental360

Nexvue

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

FittleBug
Hatch
NiceJob
Quickwork

Integrations

FittleBug
Hatch
NiceJob
Quickwork
Claim ServiceMonster and update features and information
Claim ServiceMonster and update features and information
Claim Summit Service System and update features and information
Claim Summit Service System and update features and information