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About

The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business. Measure positive, neutral and negative attributes that affect your business. Collect actionable feedback from customers about their experience. So simple to setup you will be up and running in just 30 minutes. We set it all up for you! Allow customers to opt-in for special offers and marketing campaigns. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Reviews are kept offline and private until you want to make them public. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Recognize top performers and identify potential service issues sooner. Use your branding and terms throughout the entire experience.

About

The Feedback Revolution. Curious to know what your clients think? Keep an eye on their feedback. Use qrite to stay in control. Turn feedback into data. Always ask the right questions at the right time! Your customers scan a unique QR-code printed on packaging, a sticker or placed in the room. They're led to a survey containing only relevant questions, specific to them, the product/service and/ or location. Any feedback given is instantly visible in your online dashboard. Better customer satisfaction surveys build perfect questionnaires. Connect the questions to place, product / service and time to give your customers a survey that's always relevant. Easily adapt entire surveys at any time, without having to reprint any QR-codes. It's up to you. Rich, real-time data. The dashboard shows more than just individual feedback. It highlights actionable feedback and shows key statistics for each survey.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes and enterprises in need of a solution to improve their operations

Audience

Companies looing for a QR code software to collect feedback on all their products

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ServiceGuru
United States
www.serviceguru.com

Company Information

qrite
Founded: 2017
Netherlands
www.qrite.com

Alternatives

IntouchSurvey®

IntouchSurvey®

Intouch Insight

Alternatives

IntouchCX™ Platform

IntouchCX™ Platform

Intouch Insight
Ask Inline

Ask Inline

Ask inline
GetFeedback

GetFeedback

SurveyMonkey
Orbitrics

Orbitrics

Zivot Labs Inc

Categories

Kiosk Supported

Categories

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Kiosk Features

Activity Reservations Not Supported
Digital Signature Not Supported
License Management Not Supported
Onsite Printing Not Supported
Remote Access Not Supported
Secure Browsing Not Supported
Ticket / Order Fulfillment Not Supported
Touch Screen Supported
Usage Reporting Supported
Virtual Keyboard Supported
Wireless Internet Access Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Integrations

Shopify Not Supported

Integrations

Shopify Supported
Claim ServiceGuru and update features and information
Claim ServiceGuru and update features and information
Claim qrite and update features and information
Claim qrite and update features and information