+
+

Related Products

  • Birdeye
    5,194 Ratings
    Visit Website
  • SiteKiosk
    30 Ratings
    Visit Website
  • SurveySparrow
    3,089 Ratings
    Visit Website
  • TelemetryOS
    282 Ratings
    Visit Website
  • CoachIQ
    45 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Vibe Retail
    93 Ratings
    Visit Website
  • OptiSigns
    8,462 Ratings
    Visit Website
  • Rise Vision
    1,540 Ratings
    Visit Website
  • BrandMail
    332 Ratings
    Visit Website

About

The ServiceGuru Kiosk captures customer feedback at the point of interaction, making it simple to collect valuable and actionable feedback about your staff and business. Measure positive, neutral and negative attributes that affect your business. Collect actionable feedback from customers about their experience. So simple to setup you will be up and running in just 30 minutes. We set it all up for you! Allow customers to opt-in for special offers and marketing campaigns. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Reviews are kept offline and private until you want to make them public. See who your top performers are and who needs additional training. Multi-location comparison reports are available. Recognize top performers and identify potential service issues sooner. Use your branding and terms throughout the entire experience.

About

Ziksta is a restaurant feedback intelligence platform designed to help multi-location restaurant brands monitor customer experience and identify operational issues before they impact public ratings. The platform collects data from Google Reviews and in-store guest feedback, then uses AI-driven sentiment analysis and NPS tracking to uncover outlet-level performance signals. Instead of simply displaying feedback, Ziksta converts customer comments into clear operational insights and recommended actions for each restaurant location. This allows management teams to detect problems such as slow service, cleanliness concerns, or inconsistent food quality early. By highlighting which outlets are at risk and why, Ziksta enables restaurant operators to intervene quickly and protect their brand reputation. The platform provides a unified dashboard that leadership, operations teams, and outlet managers can easily understand.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes and enterprises in need of a solution to improve their operations

Audience

Multi-location restaurant chains, hospitality brands, and restaurant operations teams that need AI-powered insights to monitor customer feedback, improve outlet performance, and protect brand reputation

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99.00/month/user
$249 startup then $99 per month includes iPad kiosk setup and training
Free Version Not Supported
Free Trial Not Supported

Pricing

$50
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

ServiceGuru
United States
www.serviceguru.com

Company Information

Ziksta
Founded: 2025
Finland
www.ziksta.com

Alternatives

IntouchSurvey®

IntouchSurvey®

Intouch Insight

Alternatives

Food Hunt BI

Food Hunt BI

Bit Wave Solutions
IntouchCX™ Platform

IntouchCX™ Platform

Intouch Insight
Ask Inline

Ask Inline

Ask inline
PAR OPS

PAR OPS

PAR Technology
GetFeedback

GetFeedback

SurveyMonkey

Categories

Kiosk Supported

Categories

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Kiosk Features

Activity Reservations Not Supported
Digital Signature Not Supported
License Management Not Supported
Onsite Printing Not Supported
Remote Access Not Supported
Secure Browsing Not Supported
Ticket / Order Fulfillment Not Supported
Touch Screen Supported
Usage Reporting Supported
Virtual Keyboard Supported
Wireless Internet Access Not Supported

Integrations

No info available.

Integrations

No info available.
Claim ServiceGuru and update features and information
Claim ServiceGuru and update features and information
Claim Ziksta and update features and information
Claim Ziksta and update features and information