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About

Keep your business human and open 24 hours. Made for HVAC techs, plumbers, electricians, roofers, restoration companies, and home service businesses. ServiceForge is built for contractors who show up. 24/7 live call answering, emergency dispatch, job scheduling, lead qualification, and customer service - all handled by real people. While others use chatbots and offshore call centers, we believe in human connection. Our North American agents are trained on your business (and they know the difference between a burst pipe and a routine maintenance call).

About

Goodbye to slow and ambiguous job processes. Hello to structured and easy collaboration. Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions in workloads between issuers, managers and workers. Involve building users to know better what they need. By structuring this data, you can reveal what matters and think about new services to provide. Maintaining structured digital data on your buildings and analysing this in Urbest helps to provide facts and insights that enable you to increase value e.g. which contractors are the most effective, which recurring issues could be readily fixed? By using the tool, it shows your stakeholders e.g. prospective tenants that you are serious about increasing value. Minimise time consuming tasks to their lowest level. Gain efficiency by providing the right information to the right person at the right time.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

home service professional. HVAC professionals, Restoration Companies and Restoration Professionals, Contractors, Plumbers, Electricians, Landscaping professional, Remodelers, Roofers

Audience

Organizations looking for collaborative job tracking platform to seamlessly capture, organize, track and take actions in workloads between issuers, managers and workers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$349
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ServiceForge
Founded: 2023
United States
www.serviceforge.com

Company Information

Urbest
Founded: 2016
France
www.urbest.io

Alternatives

Alternatives

Rosmiman IWMS

Rosmiman IWMS

Rosmiman Software
Maxpanda CMMS

Maxpanda CMMS

Maxpanda Software

Categories

CMMS Supported

Categories

BIM Supported
Claims Processing Supported
CMMS Supported
Customer Service Supported
IWMS Supported
Janitorial Supported
Work Order Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Not Supported
Key & Lock Management Not Supported
Mobile Access Not Supported
Planning Calendar Not Supported
Predictive Maintenance Not Supported
Preventive Maintenance Not Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

CMMS Features

Asset Tracking Not Supported
Calibration Management Not Supported
Inventory Control Not Supported
Key & Lock Management Not Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Not Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Supported
Calibration Management Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Inventory Management Not Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Not Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

BIM Features

2D Drawing Not Supported
3D Modeling Not Supported
Change Management Not Supported
Collaboration Supported
Conflict Tracking Not Supported
Design Modeling Not Supported
Document Management Supported
For Facility Management Supported
Mobile Access Supported
Scheduling Supported

Building Maintenance Features

Asset Tracking Supported
Commercial Properties Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Management Not Supported
Job Costing Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

Claims Processing Features

Adjustor Management Not Supported
Case Management Not Supported
Claim Resolution Tracking Supported
Co-Pay & Deductible Tracking Not Supported
Compliance Management Supported
Customer Management Supported
Electronic Claims Not Supported
Forms Management Supported
Paper-Based Claims Not Supported
Payor Management Supported
Policy Administration Not Supported

Contractor Management Features

Contractor Database Supported
Insurance Tracking Not Supported
License Tracking Not Supported
Permit Tracking Not Supported
Skills & Competencies Not Supported
Task Management Supported
Work Hour Tracking Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Not Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Not Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Not Supported
Vendor Management Not Supported
Visitor Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

IWMS Features

Asset Management Supported
Lease Management Not Supported
Maintenance Management Supported
Project Management Supported
Room Scheduling Not Supported
Space Planning Not Supported
Sustainability Management Not Supported

Incident Management Features

Audit Trail Not Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Supported
Ticket Management Not Supported

Janitorial Features

Bid Management Supported
Billing & Invoicing Supported
Client Management Supported
Employee Scheduling Supported
Inventory Management Not Supported
Mobile Access Supported
Payroll Management Supported
Quality Control Supported
Surveys & Feedback Supported
Time Tracking Supported
Work Order Management Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Not Supported
Expense Management Not Supported
Insurance Management Not Supported
Landlord Database Not Supported
Late Fee Calculation Not Supported
Lease Management Not Supported
Maintenance Management Supported
Owner Portal Not Supported
Payment Processing Supported
Portfolio Management Not Supported
Rent Tracking Supported
Residential Properties Not Supported
Tax Management Not Supported
Tenant Database Not Supported
Tenant Portal Supported
Vacancy Tracking Not Supported
Website Management Not Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Integrations

Jobber Supported
ServiceTitan Supported

Integrations

Jobber Not Supported
ServiceTitan Not Supported
Claim ServiceForge and update features and information
Claim ServiceForge and update features and information
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Claim Urbest and update features and information