ServiceDeck vs. The Service Manager Comparison


ServiceDeck	The Service Manager Shining Brow Software
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ServiceDeck	The Service Manager
		Related Products WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 4.6 out of 5 stars 67 Ratings Visit Website for WEX Field Service Management WERX 30 DAY FREE TRIAL! No credit card required. Plans as low as $49/m. Professional construction management software designed for all size contractors, Werx streamlines your business with flexible estimates, AIA-Style billing, QuickBooks integration, and real-time labor tracking. Get paid faster with online payments via Stripe. Werx empowers contractors to save time, stay organized, and boost profitability. Manage projects, track time in the field, and send professional invoices all in one platform. Perfect for general contractors, electricians, plumbers, and more. Simplify your operations with the software that works as hard as you do—without breaking the bank. It just WERX! 4.7 out of 5 stars 35 Ratings Visit Website for WERX Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 4.6 out of 5 stars 10,769 Ratings Visit Website for Connecteam Verizon Connect Unlock your business’ full potential with Verizon Connect. We combine the power of the world’s most reliable network with AI-driven insights to bring total visibility to your fleet operations. We are more than just a provider; we’re a partner dedicated to your safety, productivity, and future sustainability. Verizon Connect products and services are the points of connection between your drivers, workplace and community so you’ve always got a clear view of where you are and where you’re going. We’re there with you for the journey, helping you continue driving improved safety, efficiency, productivity, risk management and profitability. So you can make the right decisions at the right time, and be in the best position to take advantage of opportunities on the road ahead. From real-time driver coaching to predictive analytics, we help provide the clarity you need to innovate, optimize, and confidently navigate the road ahead. 4.0 out of 5 stars 1,003 Ratings Visit Website for Verizon Connect Visual Planning Visual Planning is more than just overseeing projects, scheduling field teams, managing production timelines, or streamlining manufacturing operations—it’s a flexible, all-in-one platform built to support a wide range of business needs. From simple task coordination to complex, multi-layered workflows, VP adapts to how you work and brings structure, visibility, and efficiency to every part of your operation. VP gives you complete visibility into your projects, teams, equipment, machines, work orders, and operations—helping you coordinate every aspect of your business with confidence. Whether you're managing job sites, dispatching field crews, or overseeing production lines, our platform keeps everything and everyone connected. Collaborate across departments, adjust schedules on the fly, and keep work moving forward—on any device, from anywhere. Thousands of companies trust VP to simplify how they manage people, projects, equipment, and operations. Get your free custom demo today. 4.5 out of 5 stars 120 Ratings Visit Website for Visual Planning Bidtracer Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 4.2 out of 5 stars 39 Ratings Visit Website for Bidtracer CompanyCam CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—which are location and time-stamped, sent to the cloud, and stored securely. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere. Annotate photos with drawings, arrows, comments, tags, and voice notes, and create project timelines, photo galleries, reports, and transformation photos through the app. Sharing photos with customers and insurance adjusters has never been easier, and keeping your entire process organized has never been simpler. If you ever need to share photos with partners or clients, the app boasts two incredibly useful features: (1) galleries, where you share a collection of photos, and (2) reports, where you share a series of photos and notes. You don't have to download, rename, or email the photos—you simply select and send. 4.7 out of 5 stars 5,588 Ratings Visit Website for CompanyCam EcholoN EcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. Its integrated Enterprise Application Framework enables organizations to configure workflows, forms, data structures and roles and to build individual business applications on the same platform. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, Asset and Configuration Management, customer and contract processes, maintenance and technical service. Workflow automation, notifications, escalations, dashboards and reporting help standardize processes and improve transparency. EcholoN is designed for organizations that need more than a traditional ticketing system and want to connect IT, service departments and business processes on one scalable platform 4.8 out of 5 stars 50 Ratings Visit Website for EcholoN Pocomos Many of our customers have eliminated 8+ hours per day in redundant office work and saved thousands of dollars per month in fuel because of the automations you can leverage with Pocomos and our routing tools. Effortlessly keep track of your one-time and recurring jobs with our job pool and drag-and-drop scheduling tools. See your schedule, complete jobs, sign up new customers, and track chemicals from the convenience of your mobile device. Automate service notifications, follow-up messages, collection notices, review requests, and many other daily tasks to simplify running your business. Post payments, resend emails, upload and send attachments, two-way text, and much more from a powerful customer account. Use our Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards to manage your Door-to-Door efforts. 4.6 out of 5 stars 45 Ratings Visit Website for Pocomos Onro Onro is an AI courier software used by courier companies, logistics providers, and last-mile delivery services to manage delivery operations through a centralized system. The platform supports the complete delivery lifecycle, including order management, dispatching, driver coordination, route planning, real-time tracking, proof of delivery, customer communication, warehouse operations, and reporting. Organizations can manage deliveries across multiple teams, locations, and workflows. Onro includes dedicated applications for customers, recipients, drivers, dispatchers, and warehouse personnel. Features include automated and manual dispatching, route planning and optimization, barcode scanning, on-demand and hub workflows, delivery notifications, cash-on-delivery support, and role-based access controls. Onro incorporates AI Agents. The platform is used by businesses in more than 50 countries and supports organizations ranging from growing delivery companies to enterprise logistics. 5.0 out of 5 stars 20 Ratings Visit Website for Onro
ServiceDeck: About ServiceDeck is a powerful field service management (FSM) software ideal for various service providers. It streamlines operations, automates processes, and enhances customer connections through dispatching and worker management tools. Key features include: Smart Scheduling and integrated invoicing Automated Proposals and detailed reporting Worker Availability, GPS Tracking, and Document Management Efficient scheduling and dispatching tools AI-Powered Marketplace with a Business Directory and Service Providers database Customer Portal to manage requests, quotes, invoices, and job statuses Mobile App for live location tracking, work history, and project status updates Custom Integrations with platforms like Stripe, QuickBooks, and WordPress Elevate your field service operations with ServiceDeck's comprehensive FSM software. Experience the difference it can make for your business today!	The Service Manager: About Developed by Shining Brow Software, The Service Manager is an innovative platform that empowers organizations of all sizes by giving them unprecedented control over their field service and job cost related activities. Exclusively designed for organizations that install, support, service, and maintain assets, The Service Manager helps users successfully manage customer information, maintain service history, schedule and dispatch work, track costs, monitor service agreements, estimate and quote work, invoice, and more. Core features include preventative maintenance, quotations, contracts, service orders, estimates, graphical dispatch, resource scheduling, among others.
ServiceDeck: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	The Service Manager: Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
ServiceDeck: Audience Field Service Companies of any size (from small to enterprise)	The Service Manager: Audience Created exclusively for organizations that install, service, support, and maintain assets.
ServiceDeck: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	The Service Manager: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
ServiceDeck: API Offers API Not Supported	The Service Manager: API Offers API Not Supported
ServiceDeck: Screenshots and Videos View more images or videos	The Service Manager: Screenshots and Videos View more images or videos
ServiceDeck: Pricing $25/month/user Up to 5 users - free $25/user/month for each additional user Free Version Supported Free Trial Not Supported	The Service Manager: Pricing $795.00/one-time Free Version Not Supported Free Trial Not Supported
ServiceDeck: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	The Service Manager: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

ServiceDeck: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	The Service Manager: Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
ServiceDeck: Company Information ServiceDeck Founded: 2022 Canada servicedeck.io	The Service Manager: Company Information Shining Brow Software Founded: 2003 United States www.shiningbrowsoftware.com
ServiceDeck: Alternatives WEX Field Service Management 4.6 out of 5 stars	The Service Manager: Alternatives Simpro
ServiceDeck: Call of Service	The Service Manager: DispatchMind
ServiceDeck: Bella FSM	The Service Manager: Davisware GlobalEdge Davisware
ServiceDeck: DispatchMind	The Service Manager: Vonigo
ServiceDeck: Operix View All	The Service Manager: SAMPro Enterprise Data-Basics View All
ServiceDeck: Categories Field Service Management Supported Tradesman Job Management Supported	The Service Manager: Categories Field Service Management Supported Resource Scheduling Supported Service Dispatch Supported Tradesman Job Management Supported
ServiceDeck: Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Not Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Tradesman Job Management Features Contract Management Supported Customer Database Supported Dispatch Management Supported For Builders Supported For Electricians Supported For Field Service Businesses Supported For HVAC Supported For Plumbers Supported For Roofers Supported Invoicing Supported Job Tracking Supported Payments Supported Quoting Supported Reporting Supported Scheduling Supported Time Tracking Supported	The Service Manager: Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Not Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Not Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Show More Features Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Not Supported Customer Database Supported Inventory Control Not Supported Job Management Supported Job Tracking Supported Mobile Access Not Supported Routing Not Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Not Supported Work Order Management Supported
ServiceDeck: Integrations OpenAI Supported QuickBooks Online Supported Stripe Supported Testuff Supported WordPress Supported View All 5 Integrations	The Service Manager: Integrations OpenAI Not Supported QuickBooks Online Not Supported Stripe Not Supported Testuff Not Supported WordPress Not Supported
ServiceDeck: Claim ServiceDeck and update features and information Claim ServiceDeck and update features and information	The Service Manager: Claim The Service Manager and update features and information Claim The Service Manager and update features and information