ServCraft

ServCraft

ServCraft Africa
SkyBoss

SkyBoss

3.0 out of 5 stars
ServCraft SkyBoss

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ServCraft:

About

ServCraft is cloud-based job and field service management software for installation, repair, and maintenance businesses. It brings customer enquiries, estimates, scheduling, job cards, technician updates, inventory, and invoicing into a shared system for office staff and field teams. Businesses can create quotes and invoices, assign jobs to technicians, use forms, checklists and photos on job cards, capture customer sign-off, and continue recording work in the mobile app while offline before syncing. The platform also supports job costing, van and branch stock visibility, customer-facing portals, online payments, and accounting connections with Sage One, Xero, and QuickBooks Online. Teams can manage workflows and user access through the web application and mobile apps. ServCraft serves trades such as plumbing, electrical, security, solar, HVAC, and other installation and maintenance work.
SkyBoss:

About

SkyBoss is a cloud-based, field service management software for contractors. Affordable and feature-rich, SkyBoss aims to take away the headaches of owning a field service business. It offers a rich set of features that includes job and technician scheduling, invoicing, GPS technician tracking and routing, powerful reporting, and communication. SkyBoss is suitable for electrical contractors, plumbing, and HVAC businesses no matter the size.
ServCraft:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
SkyBoss:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
ServCraft:

Audience

Installation, repair and maintenance businesses with multiple teams: security, plumbing, electrical, solar, HVAC and other trades
SkyBoss:

Audience

Plumbers, Electricians, HVAC
ServCraft:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SkyBoss:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ServCraft:

API

Offers API Not Supported
SkyBoss:

API

Offers API Not Supported
ServCraft:

Screenshots and Videos

SkyBoss:

Screenshots and Videos

ServCraft:

Pricing

R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported
SkyBoss:

Pricing

$39.00/month
Free Version Not Supported
Free Trial Supported
ServCraft:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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SkyBoss:

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5
SkyBoss:

Pros & Cons from Real Users

Pros

  • Great direct invoicing from SkyBoss to customer. Easy to reference invoices and go to them for details.

Cons

  • SkyBoss often fails to import invoices to QuickBooks when they are in a Completed status, and conversely will import an estimate or a progress invoice for a job not completed. If an invoice for a non-complete imports and is deleted, the invoice will never import when it does complete. There is no option to change an invoice's date from the created date to the completed date, so it makes managing Accounts Receivable difficult. SkyBoss only has one support specialist for QuickBooks integration (Judy) and she is overloaded and cannot respond promptly.
ServCraft:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
SkyBoss:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
ServCraft:

Company Information

ServCraft Africa
Founded: 2016
South Africa
www.servcraft.co.za
SkyBoss:

Company Information

SkyBoss
Founded: 2012
United States
www.skyboss.com
ServCraft:

Alternatives

Zebu

Zebu

Zebu HQ
SkyBoss:

Alternatives

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Orcatec

5.0 out of 5 stars
ServCraft:
SkyBoss:
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ServCraft:
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SkyBoss:
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MO.S.T.

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ShopBoard

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SkyBoss:
ServCraft:

Categories

SkyBoss:

Categories

SkyBoss:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported
ServCraft:

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Not Supported
Xero Supported
SkyBoss:

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Xero Not Supported
ServCraft:
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SkyBoss:
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