Seraph vs. VirtualBox Comparison


Seraph Software Assistance	VirtualBox Oracle	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


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About Seraph is a Customer Support Management System originally developed for IT support companies to manage and track their support cases both for retail shop and for business clients. Uses the newest programming languages and techniques and is completely web enabled. We have packaged it as a VirtualBox image so you can get it up and running in no time. This modular system is highly adaptable for any support business and in addiction to the core modules, has the ability to be adapted and grown with additional modules available through its open source libraries. You can host Seraph on your own servers, or we can host it for you on our cloud servers. We take care of maintenance and backups, while you concentrate on your business.	About VirtualBox is a powerful x86 and AMD64/Intel64 virtualization product for enterprise as well as home use. Not only is VirtualBox an extremely feature rich, high performance product for enterprise customers, it is also the only professional solution that is freely available as Open Source Software under the terms of the GNU General Public License (GPL) version 2. See "About VirtualBox" for an introduction. Presently, VirtualBox runs on Windows, Linux, Macintosh, and Solaris hosts and supports a large number of guest operating systems including but not limited to Windows (NT 4.0, 2000, XP, Server 2003, Vista, Windows 7, Windows 8, Windows 10), DOS/Windows 3.x, Linux (2.4, 2.6, 3.x and 4.x), Solaris and OpenSolaris, OS/2, and OpenBSD. VirtualBox is being actively developed with frequent releases and has an ever growing list of features, supported guest operating systems and platforms it runs on. VirtualBox is a community effort backed by a dedicated company.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Help Desk solution for companies	Audience Enterprises and companies interested in a high-performance virtualization solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.6 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.6 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Free & Open Source. Easy to setup & use. Great for using different Operating Systems on a single hardware simultaneously. VirtualBox has updates often, supports a multitude of platforms (Windows, mac, Linux, Solaris...), and has a great documentation. VirtualBox is available on pretty much all the majors platforms including Windows, Mac, and Linux. I'm using the later and you can run pretty much all type of systems on it (DOS, Windows, Mac, Solaris, and Linux). It's super easy to configure and use. I haven't experienced any major issue so far in the years I'm been using it. The bi-directional handling of the files and shared folders between host and guest machines is very easy and smooth. It is also fairly easy to expand the disk capacity of a virtual system. I had done that a few time as Windows keep swelling on my guest machine. Open Source & Free to use. Easy to install & configure. Lots of customization options. Good documentation. Great community & regular updates. It can virtualize a lot of operation systems including Windows, Mac, Linux and even Android. There are many configurable options available including amount of memory, video memory, storage and more. The virtualization works extremely well with no issues. Cons For a free software there is no con - but Vmware probably has more ease of access. The hiccup for me is sometimes the VirtualBox Guest Additions, which on some Linux distros, I have to manually download every time I want to use it. One of the majors cons I have with VirtualBox (on Linux) is the handling of the VM VirtualBox Extension Pack. Everytime I have an update of VirtualBox (which I don't usually notice at first), it will require you to go on the VM website, download the new Extension Pack and install it before you can actually start you VirtualBox session. It doesn't take long but it's annoying and I don't understand why the Extension Pack is not included in the mainstream update anyway. Interface has become outdated. Less beginner friendly than competitors. It's difficult to set the resolution to HD widescreen. GPU passthrough is not supported, so it's not good for virtualization of tasks that need a GPU.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Software Assistance Founded: 1996 United Kingdom www.seraphhelpdesk.com	Company Information Oracle Founded: 1977 United States www.virtualbox.org
Alternatives QuickFMS	Alternatives VMware Fusion Pro Broadcom
OMNITRACKER OMNINET	DesktopReady Anunta DesktopReady
Canfigure	GridPane
OFORK OFORK - Kim-KI	VMware Workstation Pro Broadcom
Requestor Requestor Technologies View All	Oracle VM Oracle View All
Categories Help Desk Supported	Categories Hypervisors Supported Sandbox Supported Server Virtualization Supported Virtual Desktop (VDI) Supported Virtual Machine Supported
Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported	Show More Features Server Virtualization Features Audit Management Supported Health Monitoring Supported Live Machine Migration Supported Multi-OS Virtual Machines Supported Patching / Backup Supported Performance Log Supported Performance Optimization Supported Rapid Provisioning Supported Security Management Supported Type 1 / Type 2 Hypervisor Supported Virtual Desktop (VDI) Features Desktop-as-a-Service Supported Load Balancing Not Supported Multi-Device Support Supported Multi-Factor Authentication Not Supported Permissions / Access Controls Not Supported Self Service Portal Not Supported Third Party Integration Not Supported Virtual Machine Features Backup Management Not Supported Graphical User Interface Supported Remote Control Supported VDI Supported Virtual Machine Encryption Not Supported Virtual Machine Migration Not Supported Virtual Machine Monitoring Not Supported Virtual Server Not Supported
Integrations Axigen Not Supported CacheGuard Not Supported Clarive Not Supported Dradis Not Supported EMCO MSI Package Builder Not Supported Forensic Explorer Not Supported Huawei Anti-DDoS Not Supported Huawei Blockchain Service Not Supported Huawei Data Security Center Not Supported Huawei Database Security Service (DBSS) Not Supported Huawei RDS Not Supported Kylo Not Supported PACE Suite Not Supported PrinterTux Not Supported QANplatform Not Supported Solus Not Supported StorPool Storage Not Supported miniSipServer Not Supported Show More Integrations	Integrations Axigen Supported CacheGuard Supported Clarive Supported Dradis Supported EMCO MSI Package Builder Supported Forensic Explorer Supported Huawei Anti-DDoS Supported Huawei Blockchain Service Supported Huawei Data Security Center Supported Huawei Database Security Service (DBSS) Supported Huawei RDS Supported Kylo Supported PACE Suite Supported PrinterTux Supported QANplatform Supported Solus Supported StorPool Storage Supported miniSipServer Supported Show More Integrations View All 18 Integrations
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