SendSeven

SendSeven

SendSeven GmbH
5.0 out of 5 stars
SendSeven Sentiment

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SendSeven:

About

SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.
Sentiment:

About

Sentiment Customer Service Messaging Platform. Your customers have questions, you are stretched. We can help you get back in front. Thousands of users from the worlds most innovative companies. You can handle all of your customer interactions through one unified inbox. Chat, Email, Social Media, reviews and Messaging conversations are all routed real-time and handled in one unique interface. AI based Bots take care of the repetitive questions leaving your agents with a unified inbox that has been designed for fast and reactive customer care. With the messaging first feel, gone are the old impersonal and transactional email and chat ticket systems. All channels become a messaging first experience, better for your customers and better for your team. Manage Social Messaging channels like Facebook and Twitter (public and private) , web chat, and Messenger channels like Line in shared inboxes, and automatically load balance conversations across your online team.
SendSeven:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Sentiment:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SendSeven:

Audience

Developers integrating messaging via API, marketing teams running multi-channel campaigns, customer support teams managing conversations, IT departments consolidating communication tools, SaaS companies, e-commerce businesses, digital agencies, and SMBs to enterprises needing WhatsApp, Telegram, SMS, and Email in one platform.
Sentiment:

Audience

Organizations that want a social customer service messaging platform
SendSeven:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Sentiment:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
SendSeven:

API

Offers API Supported
Sentiment:

API

Offers API Not Supported
SendSeven:

Screenshots and Videos

Sentiment:

Screenshots and Videos

SendSeven:

Pricing

€9 per channel/month
Fixed monthly plans, each with an included message bundle; beyond it you pay a transparent per-message rate. Basic €49, Professional €79 (adds AI & automation), Scale €199, Enterprise €499. Developers can use API Only from €9 per channel/month. No per-user fees, unlimited users and contacts, inbound messages always free, cancel monthly. No hidden fees, no setup costs — the plan price is what you pay. Includes a 14-day free trial with 100 test messages, no credit card.
Free Version Not Supported
Free Trial Supported
Sentiment:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
SendSeven:

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5
Sentiment:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
SendSeven:

Pros & Cons from Real Users

Pros

  • All features, such as chatbots and live translation, are included. The chatbot builder uses a drag-and-drop interface and is easy to use. The provider offers not only WhatsApp but also many other channels, such as email, Instagram, Telegram, and SMS. We really appreciated the ability to continue using our WhatsApp Business app alongside the platform. The automations for customer service and marketing are very helpful.

Cons

  • The wide range of settings seems very complex at first and isn't immediately clear without the instructions and tutorials.
SendSeven:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Sentiment:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
SendSeven:

Company Information

SendSeven GmbH
Founded: 2026
Germany
sendseven.com
Sentiment:

Company Information

Sentiment
Founded: 2014
United Kingdom
www.sentiment.io
SendSeven:

Alternatives

Sentiment:

Alternatives

Adanos

Adanos

Adanos Software GmbH
SendSeven:
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
4.7 out of 5 stars
Sentiment:
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SendSeven:

Categories

Sentiment:

Categories

Customer Service Supported
SendSeven:

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported
Sentiment:

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported
SendSeven:

Integrations

Instagram Supported
WhatsApp Supported
Azure Marketplace Not Supported
Facebook Not Supported
Facebook Messenger Supported
LinkedIn Not Supported
Telegram Supported
X (Twitter) Not Supported
Zapier Supported
n8n Supported
Sentiment:

Integrations

Instagram Supported
WhatsApp Supported
Azure Marketplace Supported
Facebook Supported
Facebook Messenger Not Supported
LinkedIn Supported
Telegram Not Supported
X (Twitter) Supported
Zapier Not Supported
n8n Not Supported
SendSeven:
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Sentiment:
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