SecureDesk

SecureDesk

Rubix Technology
Xshell

Xshell

NetSarang
+
+

Related Products

  • ISL Light Remote Desktop
    1,576 Ratings
    Visit Website
  • Zoho Assist
    2,215 Ratings
    Visit Website
  • Admin By Request Endpoint Privilege Management
    105 Ratings
    Visit Website
  • NinjaOne
    6,035 Ratings
    Visit Website
  • ManageEngine Endpoint Central
    3,286 Ratings
    Visit Website
  • Chainstack
    34 Ratings
    Visit Website
  • Securden Unified PAM
    16 Ratings
    Visit Website
  • ScreenMeet
    34 Ratings
    Visit Website
  • SiteKiosk
    29 Ratings
    Visit Website
  • Resco Inspections+
    68 Ratings
    Visit Website

About

SecureDesk is a self-hosted remote support and device management platform for Windows environments, built so the operator's own infrastructure, not a third-party cloud sits in the middle of every session. It supports two connection modes: attended sessions for real-time, on-demand remote assistance where the end user is present to approve the connection, and unattended access for managing devices that aren't actively staffed, such as servers or kiosks. For deeper troubleshooting, technicians can drop into a SYSTEM-level shell to run administrative commands directly on the endpoint. The core of its design is the encryption model: both the technician's console and the remote endpoint generate their own AES-256-GCM keys, and endpoints connect outbound-only. The self-hosted relay that brokers each session only ever forwards ciphertext it holds no key for, so even the relay operator can't see or decrypt session content.

About

Easily create, edit, and launch sessions with the session manager and inheritable session properties. A multitude of authentication methods, protocols, and algorithms to handle any situation. Xshell's Local Shell gives you access to vital tools directly within Xshell and supports custom aliases for commonly used commands. View a graphical list of the remote directory's files with upload and download capabilities. Customize your view with drag and drop and easily manage all tabs with the tab manager. Create quick command buttons and sets for frequently used commands and assign them to specific sessions. Draft and edit multiple lines of string before sending it to single, multiple, or all sessions using the compose pane. Create and manage SSH tunnels on the fly even when a session is currently running. Terminal aesthetics, mouse behavior, logging options, and more. The possibilities are endless. Determine how your keyboard behaves by mapping actions to certain key combinations.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT support teams, help desks, and managed service providers (MSPs) responsible for Windows environments — anyone doing remote troubleshooting or device management who wants to avoid routing session data through a third-party cloud. It's a strong fit for organizations in privacy- and compliance-sensitive industries (healthcare, finance, legal, government) where visibility into remote-support traffic is a real security concern, since the relay itself can't decrypt session content. It also suits solo technicians and small IT shops via the free tier (one technician, three devices), as well as larger teams needing unattended access to unstaffed devices like servers and kiosks.

Audience

Professionals looking for a solution to create, edit, and launch sessions and manage methods, protocols, and algorithms

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Version Supported
Free Trial Not Supported

Pricing

$99 one-time payment
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Rubix Technology
Founded: 2012
United States
www.rubixtechnology.com

Company Information

NetSarang
United States
www.netsarang.com/en/xshell/

Alternatives

Alternatives

HelpWire

HelpWire

Electronic Team, Inc.
Noden

Noden

Useroam Teknoloji
FixMe.IT

FixMe.IT

Techinline
SecureCRT

SecureCRT

VanDyke Software

Categories

Remote Support Supported

Categories

SSH Clients Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported

Integrations

No info available.

Integrations

No info available.
Claim SecureDesk and update features and information
Claim SecureDesk and update features and information
Claim Xshell and update features and information
Claim Xshell and update features and information