SecureDesk

SecureDesk

Rubix Technology
WinSen Property Manager

WinSen Property Manager

Sentinel Systems
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About

SecureDesk is a self-hosted remote support and device management platform for Windows environments, built so the operator's own infrastructure, not a third-party cloud sits in the middle of every session. It supports two connection modes: attended sessions for real-time, on-demand remote assistance where the end user is present to approve the connection, and unattended access for managing devices that aren't actively staffed, such as servers or kiosks. For deeper troubleshooting, technicians can drop into a SYSTEM-level shell to run administrative commands directly on the endpoint. The core of its design is the encryption model: both the technician's console and the remote endpoint generate their own AES-256-GCM keys, and endpoints connect outbound-only. The self-hosted relay that brokers each session only ever forwards ciphertext it holds no key for, so even the relay operator can't see or decrypt session content.

About

The WinSen Remote Site Control Module (RSCM) software program is specifically designed to manage distant, unattended facilities. It is used to control, normally via modem, one or more SSC standalone keypads. The SSC standalone keypad is self-contained, e.g., it has all the user codes, time zone assignments, and locked out statuses stored in its local database. WinSen RSCM is used to update the remote keypad database. The WinSen RSCM software runs under Windows 95, Windows 98, Windows NT, Windows 2000, and Windows XP operating systems. To update the remote system (which has a self-contained database of the users) you will select the “Start Automatic Communications” option from the WinSen RSCM File menu. RSCM will then dial the remote site(s) via modem and transmit the entire day’s activity to the remote keypads all at once. It will also transfer the keypad activity that has occurred today to the home office computer for reporting purposes.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT support teams, help desks, and managed service providers (MSPs) responsible for Windows environments — anyone doing remote troubleshooting or device management who wants to avoid routing session data through a third-party cloud. It's a strong fit for organizations in privacy- and compliance-sensitive industries (healthcare, finance, legal, government) where visibility into remote-support traffic is a real security concern, since the relay itself can't decrypt session content. It also suits solo technicians and small IT shops via the free tier (one technician, three devices), as well as larger teams needing unattended access to unstaffed devices like servers and kiosks.

Audience

Facility managers and companies interested in a solution to gain control of their maintenance processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Version Supported
Free Trial Not Supported

Pricing

$1795.00/one-time
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Rubix Technology
Founded: 2012
United States
www.rubixtechnology.com

Company Information

Sentinel Systems
Founded: 1975
United States
www.sentinelsystems.com

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Categories

Remote Support Supported

Categories

Self Storage Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported

Self Storage Features

Customer Management Not Supported
Deposit Tracking Supported
Gate/Access Control Not Supported
Interactive Property Map Not Supported
Late Fee Calculation Supported
Lead Management Not Supported
Move-In / Move-Out Wizard Not Supported
Multi-Location Supported

Integrations

Tenant Not Supported

Integrations

Tenant Supported
Claim SecureDesk and update features and information
Claim SecureDesk and update features and information
Claim WinSen Property Manager and update features and information
Claim WinSen Property Manager and update features and information