ScreenSteps

ScreenSteps

Blue Mango Learning Systems
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About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

About

Capture once. Reach everyone. Train anything. iorad automatically captures any workflow on any desktop or web application and transforms it into interactive, step-by-step trainings. No screenshots, no manual editing, no production work necessary. Instantly ready to use with Storyteller AI. While other tools give you one static output, iorad generates six learning modes: ✅ Try — fully interactive, guided walkthrough ✅ Watch — auto-generated video ✅ Slide — slideshow format ✅ Scroll — scannable step-by-step list ✅ Quiz — graded learning experience ✅ Do — in-app guided experience Every learner is different. iorad covers them all. And when questions come up that a tutorial doesn't answer, Librarian AI can respond directly. Built for scale with unlimited learners, iorad doesn't charge per view. Whether training 10 employees or 10,000 customers, costs don't grow with your audience, making it the most cost-efficient tutorial platform for organizations that need broad reach.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Audience

Knowledge Management solution for companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$57.00/month
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Signup today for free, visit our pricing page for more options.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Company Information

iorad
United States
www.iorad.com

Alternatives

Alternatives

Panviva

Panviva

Upland Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Not Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

Zendesk Supported
360Learning Not Supported
Canvas Not Supported
Confluence Not Supported
Docsie Not Supported
Freshdesk Not Supported
Google Drive Not Supported
Groove Not Supported
HubSpot Service Hub Not Supported
Indent Supported
Intercom Not Supported
Microsoft SharePoint Not Supported
Outdoo AI Supported
Rippling Supported
SAP Litmos LMS Not Supported
Seismic Learning Not Supported
ServiceNow Not Supported
Teamstack Supported
Tovuti LMS Not Supported
WordPress Not Supported

Integrations

Zendesk Supported
360Learning Supported
Canvas Supported
Confluence Supported
Docsie Supported
Freshdesk Supported
Google Drive Supported
Groove Supported
HubSpot Service Hub Supported
Indent Not Supported
Intercom Supported
Microsoft SharePoint Supported
Outdoo AI Not Supported
Rippling Not Supported
SAP Litmos LMS Supported
Seismic Learning Supported
ServiceNow Supported
Teamstack Not Supported
Tovuti LMS Supported
WordPress Supported
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