Screeb vs. SurveyLab Comparison


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		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,065 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 9,009 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,881 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. Collect and update information through dynamic forms, build branded portals, generate documents from Salesforce data, collect signatures, run surveys, and automate complex business processes. For forms and portals, Titan AI Studio gets you to a strong first version faster. Describe what you need in plain language and Titan creates the structure, fields, styling, and Salesforce mapping. Then refine the details in the visual builder. Titan AI understands your Salesforce data model, including objects, fields, and relationships, without accessing sensitive Salesforce record data. You get AI-assisted speed while staying in control of what gets built and how it works. Experience Studio and Document Studio bring these capabilities together, giving Salesforce teams one platform to build and manage customer-facing experiences, documents, and business processes. 378 Ratings Visit Website BrandMail BrandMail®, developed by BrandQuantum, is a software solution that seamlessly integrates with Microsoft Outlook to empower every employee in the organization to automatically create consistently branded emails via a single toolbar that provides access to brand standards and the latest pre-approved content. Develop email signatures in line with your brand specifications which look consistent, no matter which device or platform they are viewed on. Your signatures are tamper-proof and centrally managed. More importantly, users see their signatures, banners and surveys when they create, reply or forward emails. BrandMail does not reroute your emails via any external servers and does not append rules to your exchange environment. It works directly within Microsoft Outlook. Leverage every email as an opportunity to brand consistently and minimize the security risks associated with the tampering of HTML signatures. 328 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier. 12,537 Ratings Visit Website Forethought Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. 166 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,729 Ratings Visit Website
About Behind identifiers and events triggering, Screeb helps you to know who is using your app: Power Users, people slipping away, cohorts... Focus on people and not on features! Stop being overwhelmed by metrics and dashboards and get a clear understanding of why your users act like this, what they want and what you should do next. Our Product-Led User Research approach helps you spot key improvement areas and act sooner. Deploy Screeb natively in your web and mobile apps or connect to Segment to use your existing tagging plan. Share insights and learnings in your daily product, customer success or marketing tools to act sooner.	About SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies in need of a Customer Experience solution	Audience Individuals, small & large organizations. \| Customer Experience, Market Research, HR, Digital.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €39 per month Free Version Not Supported Free Trial Supported	Pricing $49.00/month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.8 / 5 support 4.6 / 5 Read all reviews
	Pros & Cons from Real Users Pros 1. SurveyLab can be easily integrated with third-party application for more features. 2. The surveys created on Survey Lab are intuitive and fun to attempt by the user. 3. The creation of surveys does not take a lot of time. 4. The user interface is user-friendly. It can be share over any social media. It has the most responsive interface. It let you make forms from templates and sample designs. I have been making forms for getting feedback. You will get accurate data from it. The sample forms gets updated regularly. Data accuracy is very high. Everything can be monitored while form is active. It has very precise colour scheme. I have used a lot of platforms to make feedbacks but my finest experience was with this platform. You get all the necessary tools at one place. It has templates to help you. You can send it to anyone. I have been using it to take feedbacks, it helps me know what are the things my coworker wants and what are changes I need to make in the working environment. It is easy and very handy. Tools are really helpful. Cons 1. Honestly, I haven't found any con of this software in my usage, it does what it claims. No cons as per say but it could have more user friendly dashboard. It is new in the market. It doesn't have trial version. I am using it since last year and I have not felt any major issues with it. Not that famous and needs a few modifications in the user-interface. Price is nice but should involve more things.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Screeb France screeb.app/	Company Information SurveyLab Founded: 2009 Poland www.surveylab.com
Alternatives VirtlX	Alternatives MultiRater Surveys Peoplogica
Mopinion	SurveyOL SurveyOL.com
allswers	Surveyed Spicyfy Ventures
CheckMarket	SurveySparrow
Surveyed Spicyfy Ventures View All	SurveyMonkey View All
Categories Customer Experience Supported Customer Satisfaction Supported NPS Supported Survey Supported	Categories 360 Degree Feedback Supported Customer Experience Supported Customer Satisfaction Supported Employee Survey Supported Forms Automation Supported Market Research Supported NPS Supported Polling Supported Pre-employment Testing Supported Survey Supported
Customer Experience Features Action Management Not Supported Analytics Not Supported Customer Segmentation Supported Dashboard Not Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Not Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported	Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features 360 Degree Feedback Features Dashboard Supported Feedback / Surveys Supported Progress Tracking Supported Question Library Supported Rater Selection Supported Self Service Portal Supported Supports External Reviewers Not Supported Forms Automation Features Approval Process Control Not Supported Archiving & Retention Not Supported Collaboration Supported Document Indexing Not Supported Drag & Drop Supported Full Text Search Not Supported Remote Document Access Not Supported Rules-Based Workflow Not Supported Text Editing Supported Version Control Not Supported Market Research Features Benchmarking Not Supported Compensation Management Not Supported Data Management Supported Email / Online Supported Face-to-Face Supported Panel Management Supported Paper-Based Supported Phone-Based Not Supported Sample Management Supported Statistical Analysis Supported Survey Management Supported Polling Features Data Analysis Tools Supported Email Distribution Supported Feedback Collection Supported Live Results Tracking Supported Multiple Question Types Supported Online Polling Supported Phone Polling Not Supported Presentation Tools Supported Q & A Supported Skip Logic Supported SMS Polling Supported Supports Audio / Images / Video Supported Pre-employment Testing Features Aptitude Testing Not Supported Candidate Comparison Not Supported Candidate Management Not Supported Customizable Tests Supported Online Testing Supported Personality Testing Supported Pre-made Test Library Not Supported Real Time Reporting Supported Skill Testing Supported Test Authoring Not Supported Workflow Management Not Supported
Integrations Slack Supported Zendesk Supported Android Supported Apple iOS Supported Dropbox Not Supported FreshMail Not Supported Google Analytics Not Supported Harvestr Supported Intercom Supported JavaScript Supported KonnectzIT Supported LiveChat Not Supported Mailchimp Not Supported Manago AI Not Supported Productboard Supported React Supported Salesforce Not Supported Segment Supported Stackreaction Not Supported Zapier Supported Show More Integrations View All 13 Integrations	Integrations Slack Supported Zendesk Supported Android Not Supported Apple iOS Not Supported Dropbox Supported FreshMail Supported Google Analytics Supported Harvestr Not Supported Intercom Not Supported JavaScript Not Supported KonnectzIT Not Supported LiveChat Supported Mailchimp Supported Manago AI Supported Productboard Not Supported React Not Supported Salesforce Supported Segment Not Supported Stackreaction Supported Zapier Not Supported Show More Integrations View All 10 Integrations
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