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About

ScalePad (formerly Warranty Master): Automated Asset Management for Hardware, Software & Warranty Services. Join 8,000+ Partners and automate your asset lifecycle management with vital insights for improved productivity and profitability. Looking for a hassle-free way to access all of your hardware and software asset insights like revenue opportunities, side-by-side asset data, and an advanced sortable list of all your inventory? Watch our video to find out how ScalePad makes asset management easy! Automatically collect all the vital data from your integrations. Manage software and hardware side-by-side and minimize downtime. Easy-to-read reports for your team and your clients. Further build client rapport with compelling, transparent insights. Our vast relationships with manufacturers means you’ll always have real-time, accurate and up-to-date data from manufacturers such as Dell, HP, Lenovo and many more.

About

SiteOne frees builders to do what they do best – build homes. We provide tools to deliver a superior customer experience, share critical information with homeowners, facilitate warranty service requests, automate processes, resolve concerns, and manage home records. SiteOne's Builder Toolbox is the only paperless work order management solution from creation to close. Builders can receive and respond to requests on any device, electronically accept or deny and assign to a trade. Every communication is documented for risk mitigation. Intelligent reports identify trending issues and reduce operating costs with real-time dashboards. SiteOne's HomeHub is a password-protected portal for homeowners to submit service requests with photos and communicate with their builder. It also includes everything needed to care for their new home, including digital manuals and warranties, an inventory of every appliance installed in the house with links to register them, and maintenance reminders.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations looking for an automated asset management for hardware, software, and warranty services solution

Audience

Home builders

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Pricing

Our scalable solution grows with you, so you can choose the features your team needs today and tomorrow. Pricing is based on volume and per-user licenses.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • ScalePad responds quickly and provide all the support with out delay! Stan, Partner Support Specialist, Lifecycle Manager is one of the best along with his team. I am glad TeamLogicIT partnered with them.
  • The Web portal. All of my client's devices are detailed with manufacturer, model warranty status, purchase dates, serial numbers.

Cons

  • At first their site sent me air delivery labels for shipping. This was a problem at first but they resolved this expediently smooth with no delay and never made the mistake again.
  • Literally every Next Business Day claim I made took over a week to be resolved. This is why i stopped doing business with ScalePad.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com

Company Information

SiteOne Services
United States
www.siteoneservices.com

Alternatives

Warranty Wizard

Warranty Wizard

Invarosoft

Alternatives

Homeowner Central

Homeowner Central

Constellation HomeBuilder Systems
Punchlist Manager

Punchlist Manager

Verisk Analytics

Categories

Categories

Home Builder Supported
Punch List Supported
Work Order Supported

Warranty Management Features

Contract Management Not Supported
Eligibility Verification Not Supported
For Field Service Not Supported
For General Contractors Not Supported
For Manufacturers Not Supported
Parts Management Not Supported
Policy Management Not Supported
Product Registration Supported
Repair Management Not Supported
Returns Management Not Supported
Service Management Supported
Warranty Tracking Not Supported

Home Builder Features

Accounting Management Not Supported
Bid Management Not Supported
Contract Management Not Supported
CRM Not Supported
Job Costing Not Supported
Job Scheduling Not Supported
Permit Management Not Supported
Quotes / Estimates Not Supported
Subcontractor Management Not Supported
Supplier Management Not Supported
Warranty / Service Management Supported

Punch List Features

Collaboration Supported
Commenting / Notes Supported
Document Management Supported
Drag & Drop Not Supported
Drawings Integration Not Supported
Include Photos In Reports Supported
Issue Tracking Supported
Quality Control Checklist Supported
Task Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Not Supported
Task Management Supported

Integrations

Atera Supported
Autotask PSA Supported
Auvik Supported
Datto SIRIS Supported
Freshservice Supported
ManageEngine Endpoint Central Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
MyGlue Supported
Naverisk RMM & PSA Supported
Neo Agent Supported
N‑able N-sight RMM Supported
RG System Supported
RangerMSP Supported
SBI Software for Growers Not Supported
ScalePad Backup Radar Supported
ScalePad Lifecycle Insights Supported
ScalePad Lifecycle Manager Supported
ServiceNow Supported
Syncro Supported

Integrations

Atera Not Supported
Autotask PSA Not Supported
Auvik Not Supported
Datto SIRIS Not Supported
Freshservice Not Supported
ManageEngine Endpoint Central Not Supported
Microsoft 365 Supported
Microsoft Azure Supported
MyGlue Not Supported
Naverisk RMM & PSA Not Supported
Neo Agent Not Supported
N‑able N-sight RMM Not Supported
RG System Not Supported
RangerMSP Not Supported
SBI Software for Growers Supported
ScalePad Backup Radar Not Supported
ScalePad Lifecycle Insights Not Supported
ScalePad Lifecycle Manager Not Supported
ServiceNow Not Supported
Syncro Not Supported
Claim ScalePad and update features and information
Claim ScalePad and update features and information
Claim SiteOne Services and update features and information
Claim SiteOne Services and update features and information