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About

ScalePad (formerly Warranty Master): Automated Asset Management for Hardware, Software & Warranty Services. Join 8,000+ Partners and automate your asset lifecycle management with vital insights for improved productivity and profitability. Looking for a hassle-free way to access all of your hardware and software asset insights like revenue opportunities, side-by-side asset data, and an advanced sortable list of all your inventory? Watch our video to find out how ScalePad makes asset management easy! Automatically collect all the vital data from your integrations. Manage software and hardware side-by-side and minimize downtime. Easy-to-read reports for your team and your clients. Further build client rapport with compelling, transparent insights. Our vast relationships with manufacturers means you’ll always have real-time, accurate and up-to-date data from manufacturers such as Dell, HP, Lenovo and many more.

About

Lifecycle Manager Pro gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value. Lifecycle Manager X gives MSPs advanced tools to scale Customer Success—bringing together client context, goals, and detailed budgets to deliver tailored IT strategies that build trust, spark smarter conversations, and drive strategic growth with every client.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations looking for an automated asset management for hardware, software, and warranty services solution

Audience

Managed service providers using RMM/PSA tools who want to automate IT asset tracking, warranty management, and strategic planning to enhance client engagement

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Pricing

$149/month
X: Complete Customer Success

$15.00 per 1 Licensed Client Per Month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • ScalePad responds quickly and provide all the support with out delay! Stan, Partner Support Specialist, Lifecycle Manager is one of the best along with his team. I am glad TeamLogicIT partnered with them.
  • The Web portal. All of my client's devices are detailed with manufacturer, model warranty status, purchase dates, serial numbers.

Cons

  • At first their site sent me air delivery labels for shipping. This was a problem at first but they resolved this expediently smooth with no delay and never made the mistake again.
  • Literally every Next Business Day claim I made took over a week to be resolved. This is why i stopped doing business with ScalePad.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com/lifecycle-manager/

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Infraon IMS

Infraon
ServiceManager

ServiceManager

ServiceCentral Technologies

Categories

Categories

Asset Tracking Supported
MSP Supported

Integrations

Atera Supported
Autotask PSA Supported
Auvik Supported
Barracuda Cloud Supported
Cisco Meraki Supported
ConnectWise Automate Supported
ConnectWise PSA Supported
Datto RMM Supported
Freshservice Supported
IT Glue Supported
Kaseya VSA Supported
LogMeIn Central Supported
N-able N‑central Supported
Naverisk RMM & PSA Supported
NinjaOne Supported
RepairShopr Supported
ScalePad Backup Radar Supported
ServiceNow Supported
Syncro Supported
Vorex Supported

Integrations

Atera Supported
Autotask PSA Supported
Auvik Supported
Barracuda Cloud Supported
Cisco Meraki Supported
ConnectWise Automate Supported
ConnectWise PSA Supported
Datto RMM Supported
Freshservice Supported
IT Glue Supported
Kaseya VSA Supported
LogMeIn Central Supported
N-able N‑central Supported
Naverisk RMM & PSA Supported
NinjaOne Supported
RepairShopr Supported
ScalePad Backup Radar Supported
ServiceNow Supported
Syncro Supported
Vorex Supported
Claim ScalePad and update features and information
Claim ScalePad and update features and information
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Claim ScalePad Lifecycle Manager and update features and information