Related Products
|
||||||
About
Meet Your New Customer Communications Platform
Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers.
Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email.
Platform:
✓ Multichannel Inbox
✓ Analytics & Insights
Channels & features:
✓ WhatsApp Business API
✓ Social Messaging
✓ Outbound Messaging
✓ Livechat
✓ Chat widget
✓ Teams module
✓ Smart routing
✓ Call deflection
✓ Tag & label management
✓ User management
✓ Contact management
|
About
Automate your processes with TimelinesAI, manage WhatsApp for your business and improve your sales and customer support teams. You can create your rules on WhatsApp and focus on business growth. Set the integration once, and always get automatic updates into your CRM. Your team will always know if there are any special deals, offers, or meaningful discussions with your clients. TimelinesAI supports the connection of multiple Whatsapp numbers and groups. You can send mass marketing messages to your contacts. You can upload a CSV list with contact numbers and send the Mass messaging campaign on Whatsapp. If there was no previous communication with the person, TimelinesAI will automatically start a new chat. Your users can gain shared access to the Whatsapp account from multiple devices. You can connect a Whatsapp account to up to 4 additional Whatsapp Web or Desktop applications of your employees. Connect Shared Inbox and review how your team members communicate with your clients.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.
|
Audience
Companies looking for a Customer Communications Management solution to improve support and sales
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.
*Billed annually
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$10 per user per month
Billed annually
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationSaysimple
Founded: 2014
Netherlands
saysimple.com
|
Company InformationTimelinesAI
Founded: 2018
Israel
timelines.ai/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Customer Communications Management Features
Batch Communications
Not Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Not Supported
Interactive Content
Not Supported
Multi-Channel Communications
Supported
On-Demand Communications
Not Supported
Personalization
Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Not Supported
Messaging Features
End-to-End Encryption (E2EE)
Supported
File Sharing
Supported
Groups / Channels
Supported
Payments
Supported
Search / Filter
Supported
Self-Destructing Messages
Not Supported
Stickers / GIFs
Supported
Threaded Discussion
Not Supported
Video Conferencing
Not Supported
Voice Calling
Not Supported
Team Chat Features
End-to-End Encryption (E2EE)
Supported
File Sharing
Not Supported
Groups / Channels
Supported
Payments
Supported
Search / Filter
Not Supported
Self-Destructing Messages
Not Supported
Stickers / GIFs
Supported
Threaded Discussion
Not Supported
Video Conferencing
Not Supported
Voice Calling
Not Supported
|
Customer Communications Management Features
Batch Communications
Not Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Not Supported
Interactive Content
Not Supported
Multi-Channel Communications
Not Supported
On-Demand Communications
Not Supported
Personalization
Not Supported
Print Management
Not Supported
Template Management
Not Supported
Video Content
Not Supported
|
|||||
Integrations
WhatsApp
Supported
Apple Business Chat
Supported
Axis LMS
Not Supported
Bird
Supported
CDK Global
Supported
Facebook Messenger
Supported
Google Business Messages
Supported
Google Maps
Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
|
Integrations
WhatsApp
Supported
Apple Business Chat
Not Supported
Axis LMS
Supported
Bird
Not Supported
CDK Global
Not Supported
Facebook Messenger
Not Supported
Google Business Messages
Not Supported
Google Maps
Not Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
|
|||||
|
|
|