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About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management

About

Telegram messages are heavily encrypted and can self-destruct. Telegram lets you access your messages from multiple devices. Telegram delivers messages faster than any other application. Telegram servers are spread worldwide for security and speed. Telegram has an open API and protocol free for everyone. Telegram is free forever. No ads. No subscription fees. Telegram servers are spread worldwide for security and speed. Telegram has an open API and protocol free for everyone. Telegram is free forever. No ads. No subscription fees. Telegram keeps your messages safe from hacker attacks. Telegram has no limits on the size of your media and chats. Help make messaging safe again – spread the word about Telegram.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.

Audience

Anyone who wants to communicate securely

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.7 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Security. Telegram is far more secure than any other messaging app out there. Design. Minimalistic and straightforward, exactly what you want from a messaging app. Price. Most important features are free.
  • - It is a feature-packed messaging application for both pc and smartphones. - Telegram allows the user to create groups with up to 200,000 members. - Bots can be deployed by the group admin to automate tasks within groups. - It has a global search to search anything across the telegram platform. - It is a security-oriented messaging application that allows its users to stay anonymous in groups or from other users on the platform.
  • Due to the spam-free policy of Telegram, it is widely used for purposes such as trafficking and many more. It is not as popular as WhatsApp due to its marketing. Due to its feature of handling a lot of participants at once, It's widely used for its educational channels. Also, it has a huge cloud storage.
  • Well there are many pros of this application like: - You can meet people who will change your perspective about life, future business partner, your new friend, etc. - It provides a very secure chatting process. - You can hide your profile and you can create your own group or super group. - Telegram has more features than other messenger applications. - Telegram can work on several devices at the same time and you can transfer files from one device to another as well.
  • - No Ads and completely free. - End to end encrypted. - Ordinary and secret chats. - Simple and easy interface to use.

Cons

  • Not really popular yet. Many people still use WhatsApp only (mistake).
  • - It is a bit overwhelming to use initially because of the number of features available.
  • Telegram is an Indian app. It's similar to WhatsApp, but you can share large files very easily on telegram. You can make large groups and channels on telegram. It's advantageous to share class notes and other educational purposes. It can keep u updated with daily news as there's a lot of good news channels on it. You can download movies, videos and many more things on telegram.
  • There are a few cons of this application as well: - Telegram is not an easy platform, subscribers can leave your channel or group as quickly as they come because of the vast platform it provides to others as well. - Your Telegram can be flooded with messages most of the time. - Should focus on the appearance of this platform, this is a very bad thing about this application that it does not have an attractive interface which can be a very huge problem for its popularity among people.
  • - No multiple selections. - Can’t easily figure out the opposite person is online or offline. - Pirated contents can be easily shared.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com

Company Information

Telegram
Founded: 2013
United Arab Emirates
telegram.org

Alternatives

Alternatives

WhatsApp

WhatsApp

Meta
Viber

Viber

Viber Media
Slack

Slack

Salesforce
WhatsApp

WhatsApp

Meta

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported

Categories

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Not Supported
Print Management Not Supported
Template Management Not Supported
Video Content Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Team Communication Features

Activity / News Feed Not Supported
Audio Calls Not Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Not Supported
File Sharing Supported
Mobile Access Not Supported
Push Notifications Not Supported
Search Not Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Not Supported

Integrations

360 Textolic Not Supported
Activechat Not Supported
Apify Not Supported
Azure AI Bot Service Not Supported
BoldDesk Not Supported
Chattigo Not Supported
Credits Not Supported
Feeder Not Supported
Karma Bot Not Supported
Monty Not Supported
Osmosis Not Supported
PrivatClaw Not Supported
Rain Not Supported
StillViral Not Supported
Subspace Protocol Not Supported
Tarvyx Not Supported
TradeDots Not Supported
Viber Supported
ZKSwap Not Supported

Integrations

360 Textolic Supported
Activechat Supported
Apify Supported
Azure AI Bot Service Supported
BoldDesk Supported
Chattigo Supported
Credits Supported
Feeder Supported
Karma Bot Supported
Monty Supported
Osmosis Supported
PrivatClaw Supported
Rain Supported
StillViral Supported
Subspace Protocol Supported
Tarvyx Supported
TradeDots Supported
Viber Not Supported
ZKSwap Supported
Claim Saysimple and update features and information
Claim Saysimple and update features and information
Claim Telegram and update features and information
Claim Telegram and update features and information