Saysimple vs. Spectrum Comparison


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About Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management	About The community platform for the future. The internet was built for communities. But, as the web has changed and improved radically, community software has hardly improved since the heyday of message boards and IRC. Spectrum makes it easy to grow safe, successful online communities that are built to last. By building on Spectrum, communities become easily discoverable through search, curation, and even other community members. It also means no more managing multiple logins or playing whack-a-mole with different notifications and preferences. Everyone wins! Conversations on Spectrum are real-time chat, just like your favorite messaging app. But on Spectrum, conversations continue to provide value to more and more people over time. Every conversation gets a unique link to make it easy for people to discover, share, or save for later.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.	Audience Teams interested in a community platform with real-time chat
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €15 per user per month Flexible prices for every type of business. You can select the right plan for your team. *Billed annually Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Saysimple Founded: 2014 Netherlands saysimple.com	Company Information Spectrum Founded: 2017 United States spectrum.chat/
Alternatives Payemoji	Alternatives Viber Viber Media
WhatsApp Meta	Jamespot
Viber Viber Media	Zoom Team Chat Zoom Communications
Rake	Typetalk Nulab
Facebook Messenger Meta View All	Voxer View All
Categories Customer Communications Management Supported Customer Engagement Supported Live Chat Supported Messaging Supported Team Chat Supported	Categories Community Supported Messaging Supported Team Chat Supported
Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Not Supported Groups / Channels Supported Payments Supported Search / Filter Not Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported Show More Features Customer Communications Management Features Batch Communications Not Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Not Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Not Supported Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Not Supported
Integrations All-in-One Messenger Not Supported Apple Business Chat Supported CDK Global Supported Dentina.Ai Not Supported Facebook Messenger Supported Flip Not Supported Franz Not Supported Google Business Messages Supported Google Maps Supported Insocial Supported Instagram Supported LINE Supported Media Monitors Not Supported Salesforce Supported Telegram Supported Twilio Supported Viber Supported WeChat Supported WhatsApp Supported X (Twitter) Supported Show More Integrations View All 16 Integrations	Integrations All-in-One Messenger Supported Apple Business Chat Not Supported CDK Global Not Supported Dentina.Ai Supported Facebook Messenger Not Supported Flip Supported Franz Supported Google Business Messages Not Supported Google Maps Not Supported Insocial Not Supported Instagram Not Supported LINE Not Supported Media Monitors Supported Salesforce Not Supported Telegram Not Supported Twilio Not Supported Viber Not Supported WeChat Not Supported WhatsApp Not Supported X (Twitter) Not Supported Show More Integrations View All 5 Integrations
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