VORTEX FSM

VORTEX FSM

Vortex Software
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About

Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.

About

VORTEX FSM is a highly sophisticated and specialized Plant Maintenance & Technical Works application aimed at organizations interested in monitoring plant and asset maintenance as well as optimizing the execution time of technical works through the use of a Mobile Application. As a subsystem of VORTEX applications, VORTEX FSM, either as a modern FSM, or as a CMMS, is a comprehensive Facility Monitoring, Asset Management, Trouble-Ticketing Web Portal, Mobile Application for updating work orders from Technicians in real time as well as a specialized Portal for Subcontractors while providing a wealth of dynamic reports and business analysis statistics.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences

Audience

Field services companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75.00 per user per month
Billed annually
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/

Company Information

Vortex Software
Founded: 2009
Greece
www.vortexfield.com/en

Alternatives

Alternatives

OrderStream Pro

OrderStream Pro

Vortex Business Software
GeoOp

GeoOp

Geo
Vortex Auction System

Vortex Auction System

Vortex Solution
Cyberstanc Vortex

Cyberstanc Vortex

Cyberstanc
InnoMaint

InnoMaint

Innomaint CMMS

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Adobe Real-Time CDP
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
VSight Workflow

Integrations

Adobe Real-Time CDP
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
VSight Workflow
Claim Salesforce Agentforce Field Service and update features and information
Claim Salesforce Agentforce Field Service and update features and information
Claim VORTEX FSM and update features and information
Claim VORTEX FSM and update features and information