Salesforce Agentforce Field ServiceSalesforce
|
||||||
Related Products
|
||||||
About
Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.
|
About
ServiceDeck is a powerful field service management (FSM) software ideal for various service providers. It streamlines operations, automates processes, and enhances customer connections through dispatching and worker management tools. Key features include:
Smart Scheduling and integrated invoicing
Automated Proposals and detailed reporting
Worker Availability, GPS Tracking, and Document Management
Efficient scheduling and dispatching tools
AI-Powered Marketplace with a Business Directory and Service Providers database
Customer Portal to manage requests, quotes, invoices, and job statuses
Mobile App for live location tracking, work history, and project status updates
Custom Integrations with platforms like Stripe, QuickBooks, and WordPress
Elevate your field service operations with ServiceDeck's comprehensive FSM software. Experience the difference it can make for your business today!
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences
|
Audience
Field Service Companies of any size (from small to enterprise)
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$75.00 per user per month
Free Version
Free Trial
|
Pricing
$25/month/user
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/
|
Company InformationServiceDeck
Founded: 2022
Canada
servicedeck.io
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch Features
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Work Order Features
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
|
Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management Features
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
|
|||||
Integrations
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
OpenAI
QuickBooks Online
Salesforce
Salesforce Agentforce Net Zero
|
Integrations
Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
OpenAI
QuickBooks Online
Salesforce
Salesforce Agentforce Net Zero
|
|||||
|
|
|