TelStrat QMSerenova
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Related Products
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About
Sales Script Prompter is probably the best phone call script builder today!
We have created for you the simplest, convenient, user-friendly and smooth system for interaction with your clients, customers and partners!
We use a voice trainer built into the service, which is based on artificial intelligence for the first time! It will allow you to quickly and efficiently train your employees to work with new scripts without losing the quality of communication with your customers.
In 100% of cases, when using our service:
- the conversion rate of phone calls increases
- the loss of clients and customers reduces
- staff turnover reduces
- customer loyalty increases!
We have developed Call Script Prompter in such a way that it is as easy to use as possible.
You will be able to easily create and edit your scripts, as well as quickly train your employees.
Our intuitive interface and instructions will help you quickly master our system.
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About
Empower your supervisors, trainers, Quality Assurance teams, and agents to optimize customer interactions. Review live-monitored and recorded calls, and synchronized voice and screen recordings via a user-friendly interface. Automatically analyze interactions for actionable insights. Enhance service quality, determine call-handling effectiveness and confirm agents are adhering to scripts and processes, all with a sophisticated call center quality management software. Easily manage team performance via intuitive interface. Listen, watch, evaluate and score agents, and deliver effective coaching and e-Learning. Provide packaged call content with e-Learning resources to coach agents and improve KPIs with instant, relevant, and regular feedback. Easily, efficiently and quickly perform evaluations. Prepare agents to excel by providingin-depth performance reporting.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Sales managers, call center supervisors, and business owners looking to improve telephone sales effectiveness, employee training, and customer communication through structured call scripts
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Audience
Call centers searching for a complete Quality Management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$19
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSales Script Prompter
Founded: 2015
Bulgaria
salesscriptprompter.com
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Company InformationSerenova
Founded: 2013
United States
www.serenova.com/products/telstrat/recording-quality-management/
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Categories |
Categories |
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Integrations
Calabrio Quality Management
IBM Apptio
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