TelStrat QM

TelStrat QM

Serenova
+
+

Related Products

  • cside
    37 Ratings
    Visit Website
  • Source Defense
    7 Ratings
    Visit Website
  • Bigly Sales
    9 Ratings
    Visit Website
  • Numa
    14 Ratings
    Visit Website
  • Zoom Phone
    2,944 Ratings
    Visit Website
  • DbVisualizer
    593 Ratings
    Visit Website
  • ActiveBatch Workload Automation
    383 Ratings
    Visit Website
  • InMotion Hosting
    3,211 Ratings
    Visit Website
  • Gaffa
    5 Ratings
    Visit Website
  • Feroot
    33 Ratings
    Visit Website

About

Sales Script Prompter is probably the best phone call script builder today! We have created for you the simplest, convenient, user-friendly and smooth system for interaction with your clients, customers and partners! We use a voice trainer built into the service, which is based on artificial intelligence for the first time! It will allow you to quickly and efficiently train your employees to work with new scripts without losing the quality of communication with your customers. In 100% of cases, when using our service: - the conversion rate of phone calls increases - the loss of clients and customers reduces - staff turnover reduces - customer loyalty increases! We have developed Call Script Prompter in such a way that it is as easy to use as possible. You will be able to easily create and edit your scripts, as well as quickly train your employees. Our intuitive interface and instructions will help you quickly master our system.

About

Empower your supervisors, trainers, Quality Assurance teams, and agents to optimize customer interactions. Review live-monitored and recorded calls, and synchronized voice and screen recordings via a user-friendly interface. Automatically analyze interactions for actionable insights. Enhance service quality, determine call-handling effectiveness and confirm agents are adhering to scripts and processes, all with a sophisticated call center quality management software. Easily manage team performance via intuitive interface. Listen, watch, evaluate and score agents, and deliver effective coaching and e-Learning. Provide packaged call content with e-Learning resources to coach agents and improve KPIs with instant, relevant, and regular feedback. Easily, efficiently and quickly perform evaluations. Prepare agents to excel by providingin-depth performance reporting.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales managers, call center supervisors, and business owners looking to improve telephone sales effectiveness, employee training, and customer communication through structured call scripts

Audience

Call centers searching for a complete Quality Management solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$19
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Sales Script Prompter
Founded: 2015
Bulgaria
salesscriptprompter.com

Company Information

Serenova
Founded: 2013
United States
www.serenova.com/products/telstrat/recording-quality-management/

Alternatives

Alternatives

Ultra-Light Prompter

Ultra-Light Prompter

PrompterSoftware.com
RECITE

RECITE

Numonix
FlowPrompter

FlowPrompter

Principle Inc.
OmniPCX RECORD Suite

OmniPCX RECORD Suite

Alcatel-Lucent
Aspect Quality

Aspect Quality

Aspect, an Alvaria Brand

Categories

Sales Supported

Categories

Quality Management Supported

Integrations

Calabrio Quality Management Not Supported
IBM Apptio Not Supported

Integrations

Calabrio Quality Management Supported
IBM Apptio Supported
Claim Sales Script Prompter and update features and information
Claim Sales Script Prompter and update features and information
Claim TelStrat QM and update features and information
Claim TelStrat QM and update features and information