Moneypenny
Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.
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The Manual Works Prompter
The Manual Works Prompter is a tiny standalone, no-install HTML application which turns any PC into a 'prompter' just like the TV, radio, and public speaking 'pros' use. Do you ever need to read a script of any sort, for any reason? Would you find it easier if the script scrolled 'before your very eyes' just like a professional 'teleprompter' or 'autocue' device? Then The Manual Works Prompter is for you! The Manual Works Prompter loads, edits, and saves scripts as simple text files (TXT files). All you need to do is remember to save or move them to the SAME directory as the Prompter HTA file (the so-called Prompter directory). For the adventurous or those experienced in HTML, you can include several HTML tags which the Prompter will honor when the script is displayed! Full details are in the supplied documentation. The Manual Works Prompter comes in two versions, a MINI prompter designed for general use, and a video prompter which is full-screen.
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CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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Ultra-Light Prompter
Ultra-Light Prompter has been designed for the novice and pro on a budget. The prompter software user interface is standard Windows top to bottom with no software learning curve. The keyboard is used to change the speed while playing, the [Esc] key will return to the Windows-style script editor. This product is also simple to install with its self installing/uninstall wizard. Standard Windows interface, black on white or white on black, Windows W95-W7 OS, you can use any Windows font, standard Windows script editor. Forward, reverse and pause, speed control using the keyboard, with only one install file of 486 kb. Downloads are the full version software's. They will run in the demo mode until the lifetime software license is purchased. The demo mode will not expire or limit any program functions. Expensive teleprompter hardware is not required to use our prompter software's Ultra-LightPrompter and Ultra-Prompter II are compatible with any teleprompter hardware on the market.
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