TrueDEM

TrueDEM

panagenda GmbH
+
+

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About

Specializing in businesses with 5,000 to 500,000 employees, we provide insights to measure and improve internal communication and collaboration. SWOOP Analytics empowers employees and leaders around the world with personal and enterprise data to be successful in the digital workplace. We analyze the content and relationships in Microsoft 365, Microsoft Teams, Viva Engage, SharePoint intranet, and Workplace from Meta to provide organizations with deep collaboration and behavioral insights. We help you adapt behaviors to reach better business outcomes and make informed decisions about collaboration effectiveness. Our solutions are specialized for businesses with 5,000 to 500,000 employees. We improve internal communication by measuring impact, reach, and engagement. We improve internal collaboration by measuring online collaboration habits and team collaboration. Drive faster adoption by identifying the type of team you’re working with.

About

TrueDEM by panagenda is a Digital Experience Monitoring (DEM) solution purpose-built for Microsoft 365 environments. It gives IT teams end-to-end visibility into how employees actually experience Teams, Outlook, SharePoint, OneDrive, and other M365 workloads — correlating network performance, device health (CPU, memory, disk), Wi-Fi quality, and Microsoft 365 service health into a single, actionable view. TrueDEM proactively surfaces issues like poor Teams call quality, slow app load times, and degraded network paths before they generate help desk tickets, enabling IT to troubleshoot with root-cause data instead of guesswork. It supports agent-based endpoint monitoring alongside synthetic and real-user telemetry, offers week-over-week trend and anomaly detection, and delivers reporting for adoption, engagement, and experience benchmarking across sites, departments, or the whole tenant.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Remote companies looking for a solution to automate their digital workplace analytics and improve collaboration

Audience

IT Operations, Service Desk, and Digital Workplace teams at mid-to-large enterprises running Microsoft 365 at scale, including IT Directors and CIOs responsible for employee digital experience and Teams/M365 performance.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

SWOOP Analytics
United Kingdom
www.swoopanalytics.com

Company Information

panagenda GmbH
Founded: 2007
Germany
www.panagenda.com

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Categories

Categories

Integrations

Microsoft SharePoint Supported
Microsoft Teams Supported
Microsoft 365 Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Not Supported
Microsoft Viva Engage Supported
Workplace from Meta Supported

Integrations

Microsoft SharePoint Supported
Microsoft Teams Supported
Microsoft 365 Not Supported
Microsoft OneDrive Supported
Microsoft Outlook Supported
Microsoft Viva Engage Not Supported
Workplace from Meta Not Supported
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